Please fix!
App in the current version keeps showing the red start screen with the spinning wheel. Have to read via economist.com for the past few. App and iOS are current.
4.81 out of 5
14,386 ratings in Australia
App in the current version keeps showing the red start screen with the spinning wheel. Have to read via economist.com for the past few. App and iOS are current.
Dear Sir/Madam, I am writing to bring to your attention an issue I have encountered with your audio playlist for articles on the iPhone. The playlist extends so far down the screen that when I swipe up to exit the app and multitask, it inadvertently triggers the next article in the playlist. This is an incredibly frustrating experience, as no other iPhone app has ever accidentally triggered an action when swiping up. I reported this matter to your customer service, only to receive a response stating that swiping up is a feature on the iPhone. This, of course, is self-evident. I kindly request that you address this issue at your earliest convenience.
The app is somehow awfully slow for a new reader.
Cancelling a $51 subscription should not be difficult. Unfortunately the Economist makes this unnecessarily challenging for its users, and gives you the impression that you have unsubscribed, whilst your bank account is still being charged. Fix your web design and stop being sneaky. Users should have a right to easy opt out of a payed service and not resort to contacting a call centre, being put on hold and wasting their time after trying many times over many months to unsubscribe via the app and website.
Scrolling gets stuck, buttons take several seconds to react. It’s been like this for a few weeks now. App needs attention and let’s down and otherwise good publication.
Audio edition now good like legacy app!
Love the content and used to love the Ap. Over the last 3-4 weeks it now crashes on me very regularly. Deep frustration! It’s impossible to read an article that crashes 3+ times in the 11mins it is supposed to take to read!
Economist App is good But for hearing impaired it would be great to have the para and sentences being read out highlighted like Apple Podcasts now do. Apple Podcasts added this feature in the last month or so. It also auto scrolls the webpage so we dont have to.
This feedback relates to the Apple Car Play screen for the Economist app: A recent update replaced the forward one article/back one article buttons with forward/back 10 seconds. I find the new setup frustrating because there are some articles I’d like to skip and would appreciate you changing it back to the way it was.
Now hangs frequently for 5-10s on my iPhone SE 3. Crashes occasionally. Has inherited the same annoying interface that sees me ignoring the same articles as they appear in Home (for long periods) and Weekly. Would it be so hard to let me see each article just once, no matter its source? To perhaps time out old articles and prioritise those from the weekly edition?
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