Best Ticketing system
Very good UI
Freshdesk
#1 Keyword Rankings
Today
Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
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Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Screenshots
User Rating
4.58 out of 5
429 ratings in India
5 star
344
4 star
39
3 star
16
2 star
10
1 star
20
Ratings History
Reviews
Not able to see anything
I tried re installing the app, but the app constantly says something went wrong. Please fix this bug asap. It's creating a lot of problems.
Freshdesk email
While writing an email there is no option of c/c and it doesn’t recognise the mail id. I hope development team look into this matter and sort this out.
Cannot check the assigned tickets after a period of time.
Tickets which are assigned more than 30days cannot be sorted in the app whereas possible in the website.
Test test
Test test
No reply option
There is no options to reply.
Nice app
Works well
Always the best
Smooth.. Intuitive.. Great..
Love u soo much!
Love u freshdesk app!
Pathetic app
Stopped working, not able to reply or add pictures in the mail
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Top Free
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171
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Top Free
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300
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Top Free
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313
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Top Free
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411
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Top Free
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439
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Keywords
Revenue and Downloads
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App Info
- Category
- Business
- Publisher
- FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
- Languages
- Portuguese, German, Bosnian, Bulgarian, Catalan, Czech, Chinese, Korean, Croatian, Danish, Slovak, Slovene, Spanish, Estonian, Finnish, French, Greek (modern), Dutch, Hungarian, Indonesian, English, Italian, Japanese, Latvian, Lithuanian, Malay, Norwegian Bokmål, Polish, Romanian, Russian, Swedish, Serbian, Thai, Turkish, Ukrainian, Vietnamese
- Recent version
- 9.4.0 (1 month ago )
- Released on
- Apr 8, 2014 (10 years ago )
- Also available in
- United States, United Kingdom, India, Germany, Canada, Australia, South Africa, Brazil, Mexico, Netherlands, Sweden, France, Italy, Vietnam, Spain, Nigeria, Chile, Philippines, Norway, Colombia, New Zealand, Turkey, Switzerland, Saudi Arabia, Argentina, Belgium, Russia, Austria, Malaysia, Egypt, Denmark, Poland, United Arab Emirates, Thailand, Czechia, Ireland, Indonesia, Singapore, Greece, Portugal, Hungary, Hong Kong, Dominican Republic, Ukraine, Finland, Japan, Pakistan, Peru, Taiwan, China, Kuwait, Lebanon, South Korea, Azerbaijan, Algeria, Kazakhstan, Belarus, Ecuador, Romania, Israel
- Last updated
- 1 month ago