Lyft

Lyft is always coming up cheaper than the main competitor, but wait times seem to be longer and have had more driver issues - I cuss that’s what you get for a cheaper service!

A great app which does everything you need it to and more. Much better than the local public transport applications in California

Earlier in the year whilst visiting SF I got a monthly bay wheels membership. The actual bay wheels experience was great but cancelling my membership has been a nightmare. I have tried to cancel my monthly membership multiple times but I have been unsuccessful. My email and phone that are verified through Lyft have not been linked to any bay wheels account so I cannot access the account to cancel the monthly membership (which seems to be the only way to cancel based off the online guide). I have attempted to contact Lyft as soon as I realised that my membership was renewing but to no avail. Every time I email it links me to a webpage with information that is not helpful or useful. I have never left a review on the App Store before, but I feel compelled to do that so that I can please get some help to have this sorted. My boyfriend also struggled to cancel his membership and had to contact their twitter!?! Before you get a monthly membership (especially if you are a tourist) think twice!!!

This is a good app. But it’s so frustrating not to be able to see the route the driver is taking to you - so you can be sure you are waiting in the best place. Or to say if there are roadworks etc. Uber is much better for this.

On December 15th I was in need of a Lyft which would have cost $62.99 for a 3 seated car. I never confirmed my ride as I know longer needed one but it charged $304.42 to my account and when I email Lyft about my problem they were no help and are no longer replying to my emails.

Can’t contact driver in whose car we left bags and have missed flights while waiting to try to contact driver and Lyft

The driver just started the app and left without me. I was charged and in the end I could not even get a ride with this despicable service. The next driver kept driving around the pickup point for 30 minutes until I cancelled it and used another service.

Excellent service that is so easy to use. Very user friendly and way better than a taxi.

Cheaper than the rest, and easier app to use.

Very easy to use and pleasant professional driver experience.