Rentalcars.com Car rental App

Scammers , leaving alone with problem , but getting your money before rent car . I got a problem with car rental company they didn’t returned deposits 635 Euro and this application company didn’t helped on this

I have booked a car through this app but unfortunately I had to cancel my booking due to my private circumstances. That’s where all the struggle started. It turned out that Rentalcars is just an intermediary. The company that was actually renting a car informed me at the desk that they cannot help me with cancellation at all and suggested me to contact the Rentalcars. Rentalcars provide only one international number which I couldn’t call due to balance issues on my sim card (I suppose it is rather expensive call). What’s more application doesn’t allow to cancel booking directly from the app. To my direct letter with request to cancel my booking contact center specialist send me the cancellation instruction but I again couldn’t follow it at the app as there simply no such a option as to cancel the booking. I wrote yet another letter and asked to cancel my booking. Waiting how the case develops further.

I didn’t find correct address where should I pick up the car

They didn’t refund money, don’t use this app

New app doesn’t even let me add a booking… I missed my reservation. Why change something that was good?

You used to be the best in the business Now it’s too hard You don’t remember any details and you don’t do Apple Pay ?? Outrageous I have to repeatedly type in Names House number Street City Postcode Card number Expiry CVV 10 fields I have repeatedly given you over the years And you make me me type them in again , again , again , again So boring no thanks I’ll never use you again goodbye

This app used to be fantastic, but since it was taken over by booking.com, they seem to have messed it all up. You can no longer view your upcoming bookings. Even when I try adding a booking manually with my email and booking reference, it doesn't save. So I end up having to trawl through my emails finding bookings.really poor experience. I had to call the call centre for my last two bookings as I couldn't find the email and the girl told me oh yes, it's happens to other customers. Really???

The app used to work just fine, but after the last update that added “by Booking.com” the “Bookings” tab doesn’t work, it keeps loading until shows “something went wrong”. This means that the bookings I made don’t show up in the app right when we need it the most: during summer. Great work for bugging it just in time for holidays.

Are used to use the Rentalcars and its app a number of years ago and it worked perfectly. Came back to her car via Rentalcars which is fine. But the app no longer works and does not show the booking. And keeps crashing. What’s the point in the app if it no longer shows what you’ve booked? Sort it out please

What on earth have Booking.com done to this app?! Utterly ruined. Can’t log in, it doesn’t remember my bookings, keeps crashing. Used to be my go-to hire car app, won’t be wasting my time again.