Name: Viator excursões e atividades
Rating: 4.9 (2154 reviews)
Author: VIATOR SYSTEMS PTY

A complete deception

It's a complete deception…We bought a tour with an interpreter, as a result, we arrived earlier at the appointed place-no one came.They do not respond to messages, sometimes they stupidly write (probably a robot) that the ticket has been sent, but they showed the sent pieces of paper to many of the Louvre staff and they all said that it was not a ticket…I asked for a refund at least, which no one has even answered for a couple of hours.So I strongly advise against downloading even this application at all.The ticket was sold for about 80€ for two (and like for an hour or 1.5 hours), in fact, it was bought at the Louvre ticket office for 44 € for two with access to all halls and no time limit.

thieves

Just thieves. They wrote off money for an excursion, but there was no excursion itself. Don't use

Good

👍

Thank you!

Easy to buy the part of the future! :)

Não garante o direito dos clientes

Reservei um passeio que não foi prestado pelo operador. Entrei em contato com o viator, eles tentaram contato com o operador, não conseguiram e falaram que ia solicitar o reembolso. Mesmo apos toda a pessima prestação de serviço não foi reembolsado o passeio pago. Não usem a plataforma

Cupom de desconto com erro

Recebi um cupom de desconto para realizar a primeira compra no app e não funcionou

Facilidade

App muito fácil de usar, muitas opções e preços excelentes.

Terrible customer service

If you ever had the bad luck and need to file up a complain or ask for a refund, Viator customer service doesn’t offer you any chance to review the service provider answer or even reopen the complain. If you really, really wanted to complain they’ll ask you to CALL their phone line customer service in the US , can you believe it ? Use any other service than Viator or pray for nothing wrong to happen.

They lost all my past excursions

I have been using viator since 2013. I have recomended several excursions I booked with them for my family trips (more than 30 different excursions all over the globe). Now I was trying to recomend some excursions to a friend and I realized that all past excursions were lost. They only have 2019 onwards!!! Booking.com, vivino.com have all my past experiences… Very disapointed!!!

Cancelamento não funciona

Após contratar um serviço , não se consegue cancelar pelo site. Não tem nenhum sistema para telefonar e falar com algum atendente.É tipo um marketplace de viagem com plataforma informatizada , que se não consegue resolver pelo aplicativo e acaba perdendo o dinheiro.

Рейтинг	Категория	Позиция
Топ бесплатных	Соединенные Штаты Travel	45
Топ бесплатных	Ирландия Travel	49
Топ бесплатных	Австралия Travel	60
Топ бесплатных	Южно-Африканская Республика Travel	62
Топ бесплатных	Канада Travel	64

Viator excursões e atividades

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