Name: Viator Touren & Aktivitäten
Rating: 4.8 (1435 reviews)
Author: Viator

A complete deception

It's a complete deception…We bought a tour with an interpreter, as a result, we arrived earlier at the appointed place-no one came.They do not respond to messages, sometimes they stupidly write (probably a robot) that the ticket has been sent, but they showed the sent pieces of paper to many of the Louvre staff and they all said that it was not a ticket…I asked for a refund at least, which no one has even answered for a couple of hours.So I strongly advise against downloading even this application at all.The ticket was sold for about 80€ for two (and like for an hour or 1.5 hours), in fact, it was bought at the Louvre ticket office for 44 € for two with access to all halls and no time limit.

thieves

Just thieves. They wrote off money for an excursion, but there was no excursion itself. Don't use

Good

👍

Thank you!

Easy to buy the part of the future! :)

Super

Alles super

Ticket Fail

We booked our Al Hambra Tickets on Viator many weeks before the Visit, payed 120 € for two pre-tickets which should be changed into entry passes 24 hours before the visit. We didn‘t have a good feeling with it and the bad feeling was right. The „trip was cancelled“ by Viator on the evening before our planned trip.

Einfach zu bedienen

Sehr übersichtlich und leicht zu bedienen. Ich finde es klasse. Sehr zu empfehlen

DO NOT BOOK WITH VIATOR

it is just a horror story. they do not care to their client. we booked and the tour guide did not arrive. they only said they can not do anything. DO NOT BOOK VIATOR!

Unprofessional communication

My tour was cancelled and I was not informed. I booked a two-day tour on Viator. As it’s low season, I explicitly wrote to both Viator and the tour operator asking whether the tour would take place. No response, except for Viator reassuring me that they had forwarded my request per mail. The tour was finally cancelled, which I understand if it’s only for one person. However, I only learned that when I showed up at the tour operator’s the day of the tour. The tour operator claimed they never got a message from me or Viator. I got a full refund with no problem, and made plans otherwise. It still would have helped to be informed beforehand.

Horrible customer support

Wir brauchten einen refund weil unser der tour operator 60€ extra in Rechnung stellen wollte. Eine Odyssee sein Geld zurück bekommen … Stehenden Mehrwert dann nicht. Dafür dass sie 20% Kommission bekommen sollten sie sich um Customer Support kümmern .

Рейтинг	Категория	Позиция
Топ бесплатных	Соединенные Штаты Travel	34
Топ бесплатных	Канада Travel	53
Топ бесплатных	Ирландия Travel	53
Топ бесплатных	Южно-Африканская Республика Travel	54
Топ бесплатных	Австралия Travel	55

Viator Touren & Aktivitäten

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