Viator Tours & Experiences

It's a complete deception…We bought a tour with an interpreter, as a result, we arrived earlier at the appointed place-no one came.They do not respond to messages, sometimes they stupidly write (probably a robot) that the ticket has been sent, but they showed the sent pieces of paper to many of the Louvre staff and they all said that it was not a ticket…I asked for a refund at least, which no one has even answered for a couple of hours.So I strongly advise against downloading even this application at all.The ticket was sold for about 80€ for two (and like for an hour or 1.5 hours), in fact, it was bought at the Louvre ticket office for 44 € for two with access to all halls and no time limit.

Just thieves. They wrote off money for an excursion, but there was no excursion itself. Don't use

👍

Easy to buy the part of the future! :)

Es una muy buena experiencia gracias ahora voy a expirementar viajando en helicóptero por New York

The app is easy to navigate and the information is very helpful in booking and selecting places and activities. The savings on tickets are a big bonus too.

Great app! Easy to use

Their website forced me to download this horrible app to access my tickets. But when I downloaded the app, it didn’t offer to connect my event to my calendar (which would be somewhat of a benefit), nor could I copy and paste any event info from the event page. Furthermore, the app does not have notice I already PAID for this event and my tix aren’t even available yet. I get it. Every company and their parent corps need an app these days to be relevant. But seriously, just send the tix to our emails and stop forcing us to download an app for every purchase.

They didn’t relay the package I booked on the Natchez brunch cruise and they almost could fit me and my party on the brunch portion. Thankfully the Natchez people are use to Viator screwing up reservations so they fit us in.

Tried to plan a tour of the Taj Mahal. There was no communication from Viator or the tour company about my tour. I had to reach out and sit on hold with both for hours and gotten mixed information. The day of the tour I still had no details and ended up not being anle to take trip at all and fight to get my money.