bitaksi - your taxi!

Instead of adding the obligatory function for drivers to take the picture of taxometre to put the charge, bitaksi still supporting Istanbul scam drivers

Из аэропорта доехали за 15 мин. По приложению было 460 лир, таксист потребовал 800🙄

terrible application

Driver went insteat 40 km 70 and asked money for toll highway, i paid twice more and had stress! client service not answering

Hey guys. This is complete scam. Driver cancelled my ride when I got into his car. After that he tried to charge me x2. No protection from the app. Not recommend (this app and Turkish taxi).

The app is the same scam level of service as most of taxis in Istanbul. During my last trip the driver asked me to walk to the completely opposite side of the airport pick up area, deliberately chose the longest possible route to the destination adding a lot of extra kilometers and time just to charge me more. He ignored my request to follow the route that was calculated by the app and suddenly “forgot” English. His driving style was dangerous he can’t even keep the car in the lane straight. That was awful experience, I don’t recommend the driver and the app, as I couldn’t even reach the customer support, and I left the driver a bad review but the app shows that I left a good one. I had a way better experience in the express bus on the way back to airport.

Самый плохая такси приложение в мире.Не когда не приходит такси по этой приложении

Just one trip for now but all was perfect.

I will tell you about my experience by using BiTaksi in Turkey. 1. If you order the taxi for example from Istanbul Airport, this App will write you where you have to stay so drivers can find you. Usually it’s “Departure floor, line 6”. I always stay there but drivers never came :) They cancel the drive for the reason that I have never shown up. I saw in the map that they were in a different place. Even in case I write exactly where I am. So because of this BiTaksi charges me 9 liras for this. 2. Almost the same happens for example if you order the taxi and driver just ask you to walk toward him with heavy luggage and then in 5 sec he cancels the drive. You will be charged for this also. 3. Drivers always want to cheat you. I was in situation where I had no cash and no physical card with me. That’s why I order taxi in this app :) But be ready that during your trip a driver will cancel this trip in the app and require you to pay in cash no matter that by his counter. For example, I told him that I won’t so he declined from the course and stopped near ATM (counter will continue to work). I told him that I don’t have physical card. So he took from me his counter amount + commissions)))) 4. You have to prepare that drivers might be aggressive and drive inadequately. 5. They will write you the things for example if you’ve already ordered the taxi that your journey won’t cost you 60 liras (like written in App) but requires you to pay 25 euros :) or you can cancel it and pay 9 liras to BiTaksi for this cheater. So I will never recommend you to use this service. I wrote all of this to the support but there was no response.

The only one way to call a taxi in Izmir online. BUT when I attached a card, driver told me, that this is not an option. And price in TL in app was 400, but his traffic tracker says 570 TL. Driver had a terminal for card, but 3 of our cards were not accepted. I just was asked to pay cash…