Carla Car Hire - Rental Cars

CARLA was taking $19 from me on a subscription plan I never subscribed to. They did not refund me for a booking that THEY cancelled. They do not provide any payment history and there is no option to cancel or delete your account. DO NOT DOWNLOAD THIS APP. ITS ONE OF THE MOST DISHONEST CAR RENTAL COMPANIES IVE SEEN.

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Carla app interface is easy to use and user friendly. It shows you the location of where to pick your car and gives you the option of choosing the type of your car.

I rented a car through Carla, and an issue happened with the third party rentals, but just when I contacted Carla, Mert and Lera resolved the issue and made me feel that I am a valuable customer. I will choose only Carla in my future reservations. Thanks again, you are the BEST.

One of worst rental car app, why? They don’t have a call support weekends, I’m a fool, I did 6 time rental with this app and always had a problem, most of the situation was with Insurance payments. But the last one was funny. I rental a gasoline car and Carla rented me a electric car! And the company doesn’t have a similar car as I booked, because Carla rented me a electric car…. I rented a $160 dollars car, in to the end I paid $1k dollars for the same period of resarvation. So, never again.

Just download Turo.

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Worst company I have ever interacted with. They keep your money even if you cancel an hour after booking. Even if when reserving it states “Flexible Cancellation”. I would never book through them again! Quite literally the worst Custumer service experience of my life. Additionally, phone lines do not work therefore you are stuck trying to solve your issues over email, in which they response every time a day later.

Very effective and quick service, also they’re customer care team is exceptional. They reply to your emails quickly. Special thanks to Nicole from the Carla team for being so helpful and replying to my emails swiftly. 5 stars all the way!

This app is to expensive to rent from, I seen Toyotas starting from 300+ that’s crazy…. I the lowest I seen was 200+ a day at that……DELETING THE APP