Degoo

Me bloquearon la cuenta y borraron todas mis fotos

Me borraron fotos y quitaron almacenamiento que lastima la app era buena

Con la última actualización la app no abre en iPhone XS con iOS 16.2

Excelente aplicación

Intento ingresar a la cuenta desde mi iPhone y no puedo alguna solución?? En cambio en androide me permite hasta ingresar con cuenta de Gmail , pero en el iPhone no puedo

Esta app realmente está realmente bueno, no solo porque es amigable, sino también porque tiene otras herramientas útiles para trabajar

This service is really great. The app would be really great, but only has one problem: it doesn't work.

Can’t login

I was given over 100GB for free with storage continuously being added in tiny MB increments for completing tasks. I had my app set to auto upload my camera roll so my account wouldn’t go inactive. There was not 1 day the app was inactive, I had pics to upload every single day. I got sick at the end of the year in 2022 when Degoo all of a sudden with little notice emailed that they were closing and deleting inactive accounts and any account past 5GB of storage would be deleted. I never saw this email and never got a notification from the app which I would’ve seen had there been one. At the beginning of 2023 I get an app error and wonder why my photos aren’t uploading through the app. I come to find out my account is gone and the 60+ GB of irreplaceable photos I haven’t been able to backup since my laptop broke are all gone. Photos from 3 pets that have passed that were all so special to me, family wedding photos, vacation photos from my favorite places, couple photos I was going to use to make a video collage, and other photos I can’t replace. I had just placed an order for a new laptop and flash drive to backup all of those pictures from Degoo. If they had just kept my account for 5 more days I would’ve been able to backup all of my irreplaceable photos and then I wouldn’t have cared if they deleted my entire account. I saw that they were still sending me weekly emails for photos I had uploaded that said “on this day,” and a photo from that day on a past year was shown. So they must still have all of my photos even if they’re not the original uploaded size. I emailed customer service and they told me no, my account was deleted so they couldn’t get any of my photos back. I asked them then why am I still getting emails about images I uploaded if my entire account is deleted? No answer, they just told me to pay for a new account. Really, screw you Degoo, why would I ever use your service again after what you did? Literally go with any other cloud service besides Degoo. I learned my lesson the hard way.

I can login but it stopped syncing data to cloud with server connectivity error. I understand sometimes things can go wrong but it is happening continuously for last few weeks.