Emirates

Fly Better

Published by: Emirates
Downloads
Revenue

Description

Explore the world your way with the personalised Emirates App for iPhone and Apple Watch.
1. SEARCH AND BOOK YOUR NEXT GETAWAY
Search for flights to over 150 destinations around the world, and complete your entire booking through the app.
2. MANAGE YOUR TRIP ON THE GO
Choose your meal and seat preference, and add services such as Chauffeur-drive. It’s easy to update your details, and you can view your full itinerary at any time - even when you’re offline.
3. DOWNLOAD YOUR BOARDING PASS
Check in online and download your boarding pass. You can print it, or send it to your phone via SMS or email to use it as a digital boarding pass.
On The Emirates App for iPhone and iPad you can download your boarding pass directly to Wallet.
4. GET REAL-TIME FLIGHT UPDATES
We’ll send you real-time information about your check-in, departure gate, boarding time, baggage belt and more, straight to your personal device. Tailor the app to your needs by choosing which notifications you want to receive.
5. GET THE MOST OUT OF EMIRATES SKYWARDS
Explore ways to earn and spend your Skywards Miles directly within the app. Enjoy easy access to information about your tier status, benefits and Skywards Miles balance, and manage your account wherever you are.
6. THE EMIRATES APP FOR APPLE WATCH
Get live travel updates at a glance. The app reminds you when it’s time to board, lets you know if there’s a change to your flight and tells you where to pick up your bags when you land – all without you reaching for your phone.
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Screenshots

User Rating

4.63 out of 5

904 ratings in Canada

5 star
715
4 star
119
3 star
25
2 star
10
1 star
34
Ratings History

Emirates Installs

Last 30 days

Emirates Revenue

Last 30 days

Emirates Reviews

Important UX Suggestion

Anwattar on

Canada

The button to show the pdf for the ticket is very hidden (through the 3 dots). Please make it more visible because it took me a while to find it and I’m sure many users wouldn’t find it. It’s important because the app doesn’t show the passenger’s name or ticket number, which are often requested by authorities. It should be listed under the trip’s Overview tab I think.

Problem while entering passport details

Lisadhara on

Canada

Apps glitch while entering year of passport expiry year

Worst experience ever

Aayuushe on

Canada

I heard good things about the airline that’s why I booked the flight however it got cancelled last minute, I had flight at 10:30 am and I found out about the changes at 7am, it says they have customer service available 24/7 but they were unreachable. I am going to my home country for family emergency and the so called premium airline did not offer any compensation for the inconvenience they have caused. Wont recommend it to anyone.

Things don’t mostly work

pawan-to on

Canada

So many options if they work. Most of it that I try to do gives me an error code.. bummer 😑

App Interface Sucks

penguin2828 on

Canada

App does not show in of info for flight, i was booking a flight and and called them to confirm that I was allowed two baggage’s, they said yes, I go on to make my payment and when I get to the page after the payment was authorized it tells me I only get 1 luggage, I called them and the guy on the line told me to talk to the other line when it was emirates who authorized the flight, I call the other airline and as I knew they said it was emirates who was responsible. At the end I had to freeze my card and dispute the payment, because there stupid interface won’t clearly show the baggage allowance.

Too Slow payment flow

nakul11 on

Canada

Session got expired immediately when I put my app into background to see my credit card details through my banking app, which gave me shock to see such kind of user behaviour. ThenI had to initiate the process again and payment process and flow was too slow I got white screen for 1 minute and then it showed me some loading which was weird and not expected from emirates at least. They should improve this.

Dubai connect Issue

MonkeyDLuffy_007 on

Canada

I have received a mail that I am not eligible for Dubai connect . All of my friends who booked same like mine received they are eligible for Dubai connect same start location and same destination . They received the Dubai connect option but I haven’t . There was less layover when we all 3 folks booked (3 hr , 5 hour layover) we three opted for 15 hours layover purposely to get the Dubai connect services . For my friends they gave it for me they are telling that Emirates already provided less layover so as per policy not possible. Then how come it became possible for my Frnds all three tickets were same as it is just name is diff . Starting point, destination ,time of booking everything same just I was the one who got the service rejected saying the rule If it’s a rule or a policy for everyone it should work the same way . I had planned multiple things to do in Dubai now everything is gone too disappointed. Can someone still do something and get me those services

Continuous “Technical Problems”

DeepsN23 on

Canada

Unable to check in after trying for 4 hours.

Lisa

monalisa24 on

Canada

App has not been working for few days now can is going on???????

Not able to create an account.

EMR-Canada on

Canada

Canada is not listed on the countries scroll!! Very weird. Also app does not allow to create a new account, does not recognize name and password that were created.

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
10
Top Free
12
Top Free
24
Top Free
25
Top Free
30

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App Info

Category
Travel
Publisher
Emirates
Languages
Arabic, Czech, English, French, German, Greek (modern), Italian, Japanese, Korean, Polish, Portuguese, Russian, Chinese, Spanish, Thai, Chinese, Turkish
Recent version
13.2.0 (3 weeks ago )
Released on
Dec 20, 2015 (8 years ago )
Last updated
11 minutes ago