3.91 out of 5
243 ratings in Austria
Until now the app is useless for me cause a need for identification number. I never got one from Enel or can create a own one. Without this I‘m not able to sent any comment to the company to fix this problem. Resume fir me delete and forget this service.
Abzocke.. Mir wurde, als das Travel Plus Abo noch aktiv war, 99€ für den Monat abgezogen und ich habe geladen was ich an freien kW hatte. Hab 40kW weniger verbraucht als das Abo beinhaltet. Mir wurden 5! Monate später einfach alle Ladungen in diesem Monat extra abgezogen, obwohl ich das Abo hatte, auf über 20 Versuche diesen Verein zu kontaktieren gab es nie eine Reaktion! Nie wieder 👎👎
A perfect example of a disastrous charging experience. At the charger it says „instant payment“ but you cannot get through the payment process because the online form is buggy. You download the app, just to find that again, when entering an address outside of Italy you get an error with no explanation whatsoever. Fields in the form miss any kind of explanation (enter your identification number turns out to supposedly be some kind of tax ID?!?). When calling the support hotline (even offering international calls!!) nobody speaks English or German. Last resort trying to send an error report through the app, first requires you to enter your personal data, including your address, so you get stuck with the same random error again. Shame on whoever programmed this app and whoever is the product manager for it. Maybe look for something you are good at, running and programming a charging app clearly isn’t.
Ho provato ad inserire il mio indirizzo almeno 15 volte, tutte le volte con un errore senza descrizione su cosa è andato storto
Nightmare to set up, very slow charging
Ich habe den EnelX TravelPlus Tarif im April genommen. Seither versuche ich wieder auszusteigen, aber es wurde auch Mai und Juni EUR99 abkassiert obwohl ich on der App längst opt-out bin. Supportanfragen werden ignoriert. Visa verlangt Papiere, die es bei in-App Käufen nicht gibt bzw keine Bestätigungen für ein opt-out, das ignoriert wird. Totale Abzocke. Typisch italienisch. Ich muss jetzt mein Geld im Klagsweg zurückholen. Spart euch das und nehmt andere Anbieter.
The app developer is obviously not using assistance from native speakers. Please stopp using Google Translate to build an app. App developer also needs to improve on international formats (phone number prefix, …). Have you ever tried adding your car to your profile? The UI is a nightmare not working as expected with mandatory fields.
Austrian VAT Numbers are Not saved in the app. Always get failure messages Only Austrian Numbers beginning with ATxxxx are not accepted. Total crap for companies!
Habe 25 Euro Flatrate für nichts bezahlt, da bei allen Ladestationen immer ein Fehler kam und ich nirgends laden konnte. Eine Frechheit!
I couldn't register although I tried with many different ways. I could never get to the payment page. As a guest, I could get to payments but I the 3Dsecure check failed... So annoying!!!
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Top Free
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13
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Top Free
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21
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Top Free
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22
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Top Free
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24
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Top Free
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45
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