Customer service?
Beautiful when it works. Unfortunately controller stopped working and customer support is not responding.. Expected better from such premium priced product
4.33 out of 5
800 ratings in Spain
Beautiful when it works. Unfortunately controller stopped working and customer support is not responding.. Expected better from such premium priced product
No funciona, nunca me emparejan! Un drama
When trying to signup
Lo mejor del mercado
Canvas firmware doesn’t work, it says firmware verdionn1.6.0 but the button says up to date. It doesn’t let me upgrade it
Have tried and tried but no clear instructions for troubleshooting
En cuanto a diseño, nadie duda de la calidad de los dispositivos. Pero a la hora de emparejarlos, o no los encuentra o son inalcanzables pese a estar en la misma red. Tuve un fallo de controlador en un nanoleaf elements y, pese a que me lo repusieron, sigue sin funcionar. O no encuentra el controlador, o los paneles o todo al mismo tiempo. 200€ es mucho para una lámpara de pared que no funciona.
Sincronizar las luces, problema. Actualizarlas, problema. Respuesta de soporte, tarde y mal. La compra desde su web, peor...
Traducción al castellano malísima
It seems there's an issue with saving the configured group scenes. After setting up a scene and saving it, when you try to use that scene, it only shows a white light. When you check the configured scene again, you find that it has reverted to a single light setting. Despite reconfiguring and saving, the scene settings are not retained.
Chart
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Category
|
Rank
|
---|---|---|
Top Free
|
|
180
|
Top Free
|
|
218
|
Top Free
|
|
358
|
Top Free
|
|
391
|
Top Free
|
|
411
|
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