ÖBB Tickets

Cool design but extremely annoying trying to access basic things like saving tickets, seeing the connection information for that ticket, and finding connection info at all

When I try to click on a ticket that I bought on the start page, the entire app crashes I need to use ÖBB Scotty to see information about platforms and connections, because the app crashes when I try to view my ticket

3 hours late from Innsbruck to Amsterdam. Not a single announcement telling us anything. App kept saying train was leaving in 20 minutes. Did offer a ride on any other train heading to Amsterdam. No apologies. Customer service didn’t respond. And since this technically an app review the app is nearly useless. Finding prices is hard. Reserving a seat is as hidden a feature as it could be. I have no idea how you would book a sleeping car using the app. If ÖBB is your only train option, take a plane.

Don’t make a mistake. There is no support for you. Even customer service at the main station is useless.

I bought first class ticket but online- not through the app. I THOUGHT creating an account to amalgamate my tickets was good planning - Though I had a transaction code and a full ticket number there were no description of time for departure, seat assignment (which I paid for ) and no way of tracking it through the app. Further no help available! Only in German. Too bad! So sad! Will need to rebook the trip! Double the cost!!! Un-nerving to be stuck in a foreign city while trying to get to another city. Further - don’t forget to check your documents- after the confirmation of payment you get you ticket confirmation from which you need to Find your link for your PDF. GOOD LUCK !

This is not useful unless you know where the connections are.

Achtung - Zeitangaben sind nicht immer richtig!

Der paranoide Kopierschutz als Ausrede für den fehlenden Wallet Support entspringt der Management Unterstellung, dass jeder Kunde automatisch ein Betrüger ist

Finds rechts ärgerlich, das es ständig beim best preis hängen bleibt! Das die Familie Card nur gleiche preise immer hat! Zahlt dich absolut nicht aus.! Die App braucht dringend ein Update!

Gute App, aber es fehlen ganz klar das Feature das Ticket und die Vorteilscard ins apple wallet mit nehmen zu können und ebenso wichtig wären Live activity widgets (mit wirklichen live activities über die Verbindung, Gleise, Anschlüsse). Bitte ergänzen!!