DB Navigator

Warum ist es so schwierig ein Deutschland Ticket über die App zu kaufen?? IBAN Nummer kann man fast garnicht eingeben, und Verifizierung klappt einfach mal gar nicht. Hab die Webseite stattdessen benutzen müssen.. und jetzt zeigt mir die App das Ticket nicht an. Ich checke es nicht. So viele Probleme! One Star for you

Most frustrating experience. Input fields are extremely slow, takes 5 mins to enter your IBAN.. it’s extremely laggy. Then verification step straight up doesn’t work… the camera doesn’t load, so you have to guess if the image is in the frame. After trying to take the picture, than it opens a video that doesn’t even load. waste of an hour with no results. Why have an app if it doesn’t even work? I had to use the website to buy the ticket and now I can’t even open the ticket in the app. Completely useless!

my iOS is french, so it seems the app defaults to german, but I want it to be in english. I can’t find the proper setting. Also the link to the developper in the appstore is broken 404.

Dates and day of week appear to be out by a year.

I was on a train home, and I was safe. Your staff exited me from the train and gave me different reasons. So now I’m stuck, I don’t know how to get back, this app is no help, and my phone is dying.

App absolutely could not find my pre-bought tickets. It asks for an order number, but gives no guide as to how to find the order number.

Be cautious travellers, the german DB is trying to get your money as much as possible

Great app but could use some improvements. When you book tickets for multiple people it remembers that and it’s not very obvious next time.

BD will sell you the new €9 /month tickets but you can’t find the local train connections on which it is valid. If you want to travel with that ticket you still have to go to the station to find the connections.

Figuring out how to use this app is unpleasant. Maybe with another hour I will figure it out…. Until the next time, after that they will have an another update and rendered everything logged in useless and I will have to spend another two hours figuring out how to buy a ticket.