UBS & UBS key4 - Reviews, Revenue and Downloads - Apple App Store

Description

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

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User Rating

4.35 out of 5

332 ratings in Netherlands

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207

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1 star

Ratings History

Reviews

Way too much functionality

The app overengineered and very complex. Too much bloatware, which results in the fact the basic functions (pay bills, transfer funds, check balance) are very cumbersome and non-intuitive. The app tries to be a financial planning tool which hardly anybody will use. Simplify, simplify, simplify, or admit you’re not interested in retail banking.

Oops something went wrong. Service currently offline

When opening the app 2 out of 3 times I get the following message: Oops something went wrong Or Service currently offline Need to hard-close the app, then it works. Annoying

It seldom works and is overly complicated

I’m Using several banking applications of different banks. This is by far the worst. It’s buggy, it keeps changing and reinventing itself and after so many iterations all logic is gone if there ever was one. I would suggest to build a new app from the ground up.

Most complex bank app ever

Never knew banking could be this difficult. Please have a look at the Dutch ABN AMRO app. That is what an intuitive UI is supposed to look like.

Worst app in my f life.

Nothing works when I tap it. You would think that in 2021 the app of the biggest bank in Switzerland would work. I would make a better app and I have zero technical skills lol!

Confusing and incomplete

It does some things right: it shows my balance, transactions, and allows me to scan payment slips. But overall the app is super confusing and is trying to do way too much. One thing it cannot do: make a manual payment. What?!

Works but overcomplicated user interface

Very rigid user interface (eg. multiple menus, different ways of logging in), though key features seem to be missing. Eg. If I search transaction why can’t I click on the results for the transaction details? From time to time the app can feel very slow.

First step in e-banking

The app is complex to use and inconvenient and incomparable with some other banks who take e-banking more seriously.

To many options!!!

This app is too complicated. You can only look back for one year. Your payments from previous years are not visible.

Stopped working

For some reason the app says i have no internet connection, since about 2/3 weeks. De/re installed it, the problem is still there...

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Switzerland Finance	8
Top Free	Switzerland	101
Top Free	Greece Finance	147
Top Free	Portugal Finance	151
Top Free	France Finance	171

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