UBS & UBS key4 - Reviews, Revenue and Downloads - Apple App Store

Description

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

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Screenshots

User Rating

4.58 out of 5

1,877 ratings in United Kingdom

5 star

1,445

4 star

257

3 star

2 star

1 star

Ratings History

Reviews

Why the app is 650mb?

App getting worse and worse

I understand refresh design but the functionality is being removed: 1. No longer can I select shortcuts or sort menu for the actions I use most 2. Latest update removed purchased cost price and exchange rate. Now obky showing market price and value. 3. Investment insights stopped working just gives an error. 4. Financial market name doesn’t make sense and cannot be moved to first screen as shortcut. Please fix asap. Also why the size is so big 500mb??

Does not display page in landscape on iPad

The app does not rotate to landscape, only remains locked in portrait meaning I cannot use my keyboard

Settings ignored

App is now showing accounts which are marked as “Display in Mobile Banking “ = No Accounts marked as NOT for use in in ebanking transactions are available for selection when setting up payments. Not what you would expect from a security point of view.

UBS eBanking review

1) it works and it’s safe 2) they keep updating it, mostly improvements 3) when they mess up with a change they usually fix it quickly when you send/provide a good explanation 4) client feedback seems to work 5) does everything you would expect and more 6) useful tools and reports 7) some useful credit card online reports have been removed (e.g. simple list of all open transactions for the NEXT invoice to track how much you are spending in the current period): this still has not been fixed, hoping they will resolve this soon as it’s a little painful to work out how much you are spending and “will owe” on the NEXT invoice to stop over spending

It does nothing

How has this application got anything other than a 1 star review? The pay and scan opens a blank white screen and does nothing. The rest of the application does almost nothing.

Stop updating this app every few days, please

It's getting tiring…

App update is so annoying

Every time I update my app I have to the entire login process again?! Then I have to wait for activation letter for the pin code! What’s the point of having an app if I have to redo this process every month. I’m traveling so much and it’s just not user friendly if I’m not home to receive the mail…

iPad App needs fixing!

As mentioned in other reviews, the IPad app needs urgent fixing. Firstly when it is opened the app switches directly into portrait mode, rather than staying on landscape mode. Furthermore when trying to log-in via the Access App, a blank white screen pops up where nothing is loading. Hence I am unable to even log-in to the service from my IPad. For a bank with these charges I expect more in terms of technical sophistication! Please fix this.

Slow and not designed for user friendly experience

Suggest UBS take a hard look at other banking apps to make it a better user experience. Really poor app, bad design and extremely slow and response time issues, having to jump on internet banking as the app is failing. This is enough to want to move my banking elsewhere, what’s the point if you can’t bank on mobile. Credit card account view is so bad, to know any outstanding service to pay etc >> look at AMEX app for pointers , that is a good experience.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Switzerland Finance	8
Top Free	Switzerland	101
Top Free	Greece Finance	147
Top Free	Portugal Finance	151
Top Free	France Finance	171

View All (16)

Keywords

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Swissquote Trading Trade, Invest and Bank	82	1 month ago
Raiffeisen E-Banking Ihr E-Banking für unterwegs	4	3 weeks ago
Raiffeisen PhotoTAN	0	3 weeks ago
one – control over your cards	1	2 months ago
prepaid TWINT & other banks	2	1 week ago
SecureSign by Credit Suisse	3	1 month ago
Cembra App As simple as it gets!	1	1 month ago
ZKB Mobile Banking Die nahe Bank immer dabei.	0	2 weeks ago
Swisscard Keep control of card payments	18	1 week ago
Credit Suisse – CSX	19	4 days ago

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