UBS & UBS key4 - Reviews, Revenue and Downloads - Apple App Store

Description

This is the UBS Mobile Banking App for all our UBS clients (excl. the United States and Australia) who can benefit from these digital services.
Please note, that the available functionalities of our app may vary depending on your domicile.

If you live in Switzerland, you can open our digital product line UBS key4 directly via app:
• UBS key4 banking for your private banking
• UBS key4 business for the founding of an SA or SARL

Do you meet the requirements to use our Mobile Banking App?
• iPhone with at least iOS version 15.0
• You are client of a UBS Group company and benefit from UBS’s corresponding digital services.

How secure is our Mobile Banking App?
In short, UBS Mobile Banking provides state-of-the-art security.
How? Our security concept protects you fourfold. We uniquely identify you with the Access App or Access Card. By defining security settings and activating real-time notifications, you can increase security even more. Furthermore, we use artificial intelligence to check certain transactions for irregularities. And we help you use the internet safely – see our security recommendations on ubs.com/security.

Further information:
UBS Switzerland AG and other non-US subsidiaries of UBS Group AG have made the UBS & UBS key4 Mobile Banking App ("App") available exclusively to existing clients that benefit from these services with the exception of US and Australian clients.
The fact that the App can be downloaded from the US or Australia and/or any other country’s App Store does not constitute a solicitation, offer or recommendation to enter into a transaction, nor is it to be understood as a solicitation or offer for a client relationship between the person downloading the App and UBS Switzerland AG or other non-US subsidiaries of UBS Group AG.

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User Rating

4.59 out of 5

288 ratings in Poland

5 star

234

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3 star

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1 star

Ratings History

Reviews

Mediocre UX with 500MB size cannot be justified

This UBS app is slowly getting better, but still far from decent experience and intuitional UX of other apps including other banks. Nothing can explain however 500MB app size polluting my iPhone memory. Horrible SW-engineering. Finally extra apps for identification, TWINT, banking documents are ridiculous. What’s the point if we need UBS bank account anyway.

Das ist Nervenverschwendung

Sie benötigen zur Aktivierung eine Vertragsnummer, und diese haben Sie zur Aktivierung der Access-App verwendet, deshalb erhalten Sie NICHTS außer der Information: „Diese Vertragsnummer wurde bereits aktiviert“. Nutzlose Anwendung. Das ist Nervenverschwendung! :(

Not the best app of the biggest Swiss bank.

Please make it better soon: 1. Having separate access app is a misunderstanding, while in other coutries this is merged within main app - so are TWINT-like functionalities. There should be all-in-one. 2. Improve test coverage, also do more regresie tests before updates. 3. User ahould be able see details of any transaction and download PDF file of transaction. 4. Also there is no way to digitise Debit card to Wallet… Repleniahing prepaid card each time i want to pay by phone is diaruptive. Also Prepaid card was not working - 3 days ago where all terminal payments were cancelled - on Saturday midday, where people do many shopping… This is not acceptable. Good advice: Please work on UX and test coverage do not add new functionalities too often.

Quite shameful app for 2022

I haven’t seen such a poor eBanking application since 2004, the UX, functionality and the fact that there are 3 (three) separate apps is quite depressing. And the bitter cherry on top is that it takes 5 days to receive a PIN for my new debit card by Post, while literally every other bank in the world manages to do it online these days. It’s unbecoming to have such a terrible app for one of the 2 leading Swiss banks.

Hello 1998 I see your back. Worst. Banking. App.

One of the worst and slowest banking apps I’ve used (and I had many). Slow, more often than not does not log in at all, filled with useless options which make using it difficult. Horrible

Never works

Unreliable, inconsistent, and inconvenient. Constantly need to re-download it because it asks for the latest version when you already have it. If that wasn’t enough, it bugs all the time and quits for no reason.

Nice UX

Easy to use, especially with Access App

Terrible user experience, interface, navigation and performance

This app looks and behaves like ones done a decade ago. Developers were so lazy that even inputs for money amounts use standard-character keyboard instead of numeric one. Architecture information and start screen are terrible: hard to find anything or perform key actions. But what else can you expect from old bank that has similar useless website. They stuck in 20th century and desperately want everyone to be there. Hopefully there are apps and ideas like Revolut.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Switzerland Finance	8
Top Free	Switzerland	101
Top Free	Greece Finance	147
Top Free	Portugal Finance	151
Top Free	France Finance	171

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Name	Reviews	Recent release
Swissquote Trading Invest with the Swiss leader	2	1 month ago
Raiffeisen E-Banking Ihr E-Banking für unterwegs	1	3 weeks ago
Raiffeisen PhotoTAN	0	3 weeks ago
one – control over your cards	0	2 months ago
prepaid TWINT & other banks	2	1 week ago
SecureSign by Credit Suisse	0	1 month ago
neon – deine Konto-App Einfach. Grenzenlos. Günstig.	1	5 days ago
Cembra App As simple as it gets!	0	1 month ago
ZKB Mobile Banking Die nahe Bank immer dabei.	0	2 weeks ago
Credit Suisse – CSX	1	4 days ago

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