Virgin Mobile UAE - Reviews, Revenue and Downloads - Apple App Store

Description

Join us and save 50% off Virgin Mobile’s Yearly Plans.

Our app allows you to manage your entire mobile plan digitally. It takes less than five minutes to sign up and we'll deliver your SIM within 60 minutes, wherever you are in the UAE.

Joining Virgin Mobile is SIMple.

Choose to keep your existing number and transfer your mobile plan to Virgin Mobile or choose a new number when you sign up.

Manage your entire mobile experience through our easy-to-use app.

Build your custom plan and have the flexibility to change it anytime.

- Track the usage of your data and minutes in real-time.
- Buy more data, or minutes (local and international) with Boosters. That way, you never run out of data or talk time.
- Use the app to choose and manage your roaming package.

What else?

- Free 1-year ‘the ENTERTAINER’ subscription for new users who buy Yearly Plans with 7GB+ data through SIM delivery.
- Free Anghami Plus with eligible Monthly, 6-Months, or Yearly Plans.
- Monthly cashback with Virgin Mobile Rewards.
- Free data sharing with friends and family, who subscribe to Virgin Mobile.
- Free Data Rollover. Should you not use up all of your data in one month, you can roll it over to the next.

Did you know? We offer flexible Home Internet too.

- It takes less than five minutes to sign up and your Home Internet will be delivered and connected in just 60 mins.
- Choose whether you want a device from us (or not) when you sign up.
- No contracts, no cancellation fees.
- Pay 12 months upfront and save 50%.
- No unwanted add-ons that you wouldn’t use.

How to get started?

1. Download the Virgin Mobile App, choose a new mobile number, or bring your existing one.
2. Work your magic and create your own plan - you decide how much mobile data and minutes (local and international) you need.
3. Register your payment card details and we'll then deliver your SIM card right to you. The driver will verify you on arrival.

Keep your eyes on the “What’s New” section below. We’re always adding amazing new content on popular demand.

It’s all neat and tidy. Feel like you want to join Virgin Mobile?

You can visit our website to learn more: https://www.virginmobile.ae/

Or you could go to your nearest Virgin Mobile store:

Virgin Mobile is brought to you in the UAE by Emirates Integrated Telecommunications Company PJSC.

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Screenshots

User Rating

4.25 out of 5

190 ratings in Russia

5 star

146

4 star

3 star

2 star

1 star

Ratings History

Reviews

Technical support is total fail

.

every time saying error,i cant sign in

Very bad App and poor tech support

I have Virgin mobile # and Virgin home internet, and this is the worse service I have ever used (compared with similar services in other countries). The app is really bad and crude -Always goes off and some buttons/services do not work! The home internet App takes double charge every month and on top of that I can’t share or use the extra money in my mobile number! When I purchased the home internet plan, I was told I can pause anytime. In real life that’s not true. And even if I terminate I can’t use my extra money - it will disappear!! The only way to complain is the App chat. In real life they rarely respond and if so each person from support team tells different stories! And the funniest thing is that you can’t call and speak with Virgin team because they have no call center!!!

Crushed

Already 2 days doesn’t work

Very very very bad!

Stupid app, crushing all the time! Fix your bugs one time

Zero respect

App not working most of time. Impossible to reach customer service cause the only way is from App which is obviously not working, no any number to call customer service. 0 service! Its the last time im using this sim company

The app is horrible

Does NOT load half the time, giving no indication if there is an error or there is no connection. Ran out of data today and could not use the app until I got to a place with WiFi. Made me look bad in front of my customers. THE APP SHOULD WORK REGARDLESS OF WHETHER I HAVE DATA SO I CAN TOP UP, THIS IS EXTREMELY FRUSTRATING. I am switching to DU, hopefully the service they offer is better. DO NOT USE VIRGIN MOBILE

Customer support cancellation

Everything was ok with the plan and number before I left uae. I couldn’t cancel or renew it because I lost my id and SIM card. In the store they told me it was impossible with passport without emirates id. As I resigned and decided to live uae, the new id was not coming, so I could do nothing with my virgin account. When I wrote the customer support and ask to help to cancel my plan, they promised that the issue was solved. It was half a year ago. And now I get the email that in couple of days I will be changed 1k aed for renewal.

Customer support

It might respond faster than in a week.

Avoid at all costs

It's cheap - but you get what you pay for. Absolutely worst coverage, worst speed, worst service. They don't have phone support - all is done through this app which barely loads or works. Everything is buggy. Apple Watch ESIM does not work and brick your watch. Avoid. Switch to other operator.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	United Arab Emirates Utilities	38
Top Free	United Arab Emirates	378

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