Zoho Desk

L’app ha potenzialità, Ma non è molto intuitiva, e soprattutto non tutti i menù e/o le opzione sono tradotte, oltre al fatto che non c’è un metodo chiaro che identifica il blueprint e lo step successivo nel quale spostare un ticket. Nell’app, inoltre, non sono presenti le personalizzazioni derivanti ad esempio dallo Zoho Creator che invece sono visibili nella versione Web. C’è ancora molto da fare!

Utile app per lavorare in mobilità con tutto il team dell’azienda!

The iPhone app, just like the desktop version, is glitchy and unreliable. The cache refresh always has issues making recent records unavailable in searches sometimes for hours. Notifications are rarely delivered in real time, and push notifications sometimes just stop without the settings being turned off on the phone. When making changes to the properties of a ticket and saving, almost always at least one category doesn’t actually save. The app, as well as the desktop version, really need a lot of work to be considered a top tier product in my opinion.

Get this App amazing as Help Desk

Everywhere you w

Decent app but sometimes hard to find tickets and notification sometimes led nowhere.

These folks are scammers!

I own a number of businesses and just migrated to Zoho desk to make things easier and more affordable. Not a problem nearly two weeks in almost and cheaper than the competition and offers just a tad more. I also love that there is a chat function, knowledge base, and I can easily communicate with my remote people from their desks. Zoho has made the migration to fully remote really easy so thanks.

This is a great app to use when I am not working in my usual office setup, but notifications stopped going through months ago. I was able to get notifications when a customer responded or a new ticket came in, but not they just don’t show up at all. Very frustrating.

Too many things basic features behind a Paywall that requires an enterprise edition for half the features I’d never use