No support from MMT on flight bookings and any changes necessary. However we are paying service fees.

We have booked a bus over MakeMyTrip and the bus just never showed up. We lost our hotel reservation and a lot of taxi money. The support of MakeMyTrip did not help or took any measures about that. I do not understand how the can collaborate which sich Bus operators who screw their customers.

None of the Payment Methods work for me without an Indian Credit Card, not even Paypal or Amazon Pay.

Good

The app is very intuitive. Quite much like the layout. Just wish international flights could be included.

I had booked an international flight and firstly to make any modifications etc one needs to call from registered mobile no which is so frustrating and at times not possible from another country! Secondly I was told by customer service my tickets are non refundable and not changeable just for me to find on the last day from the airline website that the tickets were flexi tickets! Awful experience. Thirdly when I am sending emails to clarify in this I’m going on getting a revert that the ticket is closed. Leaves a passenger really in the lurch.

Excellent app with user friendly approach

Every time try to deduct charges when flight or train cancelled. Very pathetic customer services with this type of forge activities.

Incident happened with me today they give fake promises later dont even refund and dont even rspons properly. Bad customer service

It’s just an electronic recorded call. They don’t give the facility to reach out to the customer care representative.