United Airlines

There is a problem with the recent version. My phone starts getting warm for no reason. I check the battery and 60% is being used by United. I don’t even have any active flights and have not been using the app. I have to restart the phone to make it stop.

I’ve used dozens of airline apps… this is easily the best one I’ve ever tried.

No good

The automated service is excruciating.

Why can’t I check in on mobile web? Why can’t I select my meal preference in the mobile app? I have to call United to don this. Doesn’t save my passport info properly and showing as (null) Uninstalling the app right after I finish traveling

Not global friendly It only accepts credit cards from US, Guam, and Puerto Rico

When I was recently in northern Wisconsin, I tried to use your app to redeem a ticket with my miles. As my Singapore mobile account was unable to access data roaming, tried to use my phone with a US-based SIM card to make the booking and changed the phone number to my temporary US number from AT&T so that I could receive alerts etc. No dice. I must have spent an hour on this futile bid. I use a Singapore-issued credit card to make the additional payment. Your app refused to accept my SINGAPORE zip code which has six numbers. It wanted a zip code with five numbers. Obviously, I could not supply that. I had to give up and contact my travel agent in Singapore to buy the ticket. This is totally frustrating. Ai Lee HOE FFR 11439 (954) 253 1102

Go in as a doctor, come out as a patient

by purchasing the ticket, you agree to be bumped out due to overbooking.

What can you expect from an airline that drags its customer off the plane.