The most frustrating app experience
This is easily the most user-unfriendly app I’ve ever used. It forces you to create a mileage plus account as it’s the only way to log in - the email and phone number options simply don’t work. The app itself is full of warning messages as if you’re doing something wrong. Your boarding pass is hidden and it’s absolutely not obvious where to find it. Once you do, you can’t add it to Wallet as the button isn’t working. Sharing the boarding pass using a link doesn’t work either. Basically, there’s no way to access your boarding pass quickly and painlessly. This app has left me super frustrated and angry.