With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips.
- Lock Screen widgets: See your next trip's details right from the Lock Screen with our new dynamic widgets.
- Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
- Flight updates: Get the latest flight updates by simply retrieving your trip and allowing American Airlines to send notifications to your mobile device.
- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate.
- AAdvantage® account details: Review all the details of your AAdvantage® account right from the app. Not an AAdvantage® member? Sign up today.
- Upgrade your seat: Request upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within 4 hours of your scheduled departure.
- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot.
- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination.
- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.
- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info.
- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost.
There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.
The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.
Contact Us: 800-222-2377
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American Airlines FAQ
Is American Airlines free?
Yes, American Airlines is completely free and it doesn't have any in-app purchases or subscriptions.
Is American Airlines legit?
⚠️ The American Airlines app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
The app was useful when it alerted you about your flights and reservations. But they just started using that notification system to send you pointless ads and marketing. So now you're torn between disabling all notifications or deleting the app..
Crap companies destroy good apps with useful features by adding marketing!
American Airlines is progressively getting worst
Delay after delay after gate change after gate change coming thru DFW trying to arrive at JAX.
The Airline Industry has to get betters
. As of now it is horrible!!
Bad service
My bad was split open and my belongings scattered on baggage claim . This is ridiculous it was not even a “heavy” bag
Done with American
3rd flight in a row that's been a disaster. Delayed 8 plus times and prob 10 gate changes each then 2 of the flights canceled. Last one today flight canceled. We have been at the airport 18hours finally get a flight home and out luggage didn't make it.
Safe arrival
It was a smooth ride, Departure was on time, arrival was excellent we arrived 30 minutes before our arrival time. Landed was very smooth. I fall asleep I didn’t even know when the captain said prepare for landing. The best thing we arrived safe thank you American Airlines crew.
Best regards
Advantage Member
Terrible Airline
Lost my bags. Website won’t help me request a refund. Website won’t track my bags.
Where are the Miles?!??
I am an AAdvantage member - why can’t I see my Miles balance in the App??? This is a glaring omission.
Spammy
This app is using push notifications for spam. Do something Apple!
Jammed
No one can afford to have the app jam up on them at the airport. This has happened more than once. Also wish Apple Wallet would update changes.
Flight info not working
I don't see anywhere else to report this (looked in app). The flight information, including boarding pass, will not load