With the American Airlines app, you’re covered with the information you need exactly when you need it. Curious about traffic to the airport? Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is? All of this info and more is available at your fingertips.
- Lock Screen widgets: See your next trip's details right from the Lock Screen with our new dynamic widgets.
- Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time.
- Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way.
- Flight updates: Get the latest flight updates by simply retrieving your trip and allowing American Airlines to send notifications to your mobile device.
- Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club® lounge or get directions to your connecting gate.
- AAdvantage® account details: Review all the details of your AAdvantage® account right from the app. Not an AAdvantage® member? Sign up today.
- Upgrade your seat: Request upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within 4 hours of your scheduled departure.
- Seat selection: Choose or change your seat within the app. Just pick the one you’d like and change it on the spot.
- Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your destination.
- Save your trip: Your recently viewed trips are automatically saved in the app so you can easily grab the details for your next flight in seconds.
- Quick interactions: The American app utilizes Haptic Touch and is Apple watch compatible, giving you quick access to the most important info.
- Wi-Fi access in the air: Don’t forget, on flights with Wi-Fi you can use the American app and aa.com at no cost.
There’s a new group of flyers out there – The World’s Greatest Flyers. They know that having the right travel tools makes for a great experience.
The sky’s the limit with the American Airlines sticker pack! Let friends and family know that you’re traveling, headed to the Admirals Club® lounge to take it easy before taking off, snapping photos at 30,000 feet or that you’ve arrived.
Contact Us: 800-222-2377
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User Rating
4.62 out of 5
435 ratings
in Australia
5 star
364
4 star
33
3 star
8
2 star
3
1 star
27
Ratings History
Reviews
Bad service
After leaving the gate was told electric car ran out of battery then got a mechanical one then told us we are returning to gate to disembark Then told 6 hour delay as need a new crew Gave us $12 food voucher Even the dumbest no brain person realises that you cannot buy food for $12 at any airport so really DISGUSTING after AA messed up the flight I would not ever fly with AA again for this reason alone and will definitely tell my friends and family of our experience It may not effect AA but hopefully someone on my facebook post will read this unless I get a reply from AA
Busted bags
By bag was busted and torn on the recent flight. It’s not usable but the representative at baggage claim said they are unlikely to do anything. Shame nobody seems to take responsibility for their actions anymore.
Unable to pay for baggage on the App
The App only options Applepay for baggage. I have Visa and Mastercard linked to Applepay and neither are accepted by the app. I then tried 2 other cards with the same result.
Good flight
Got in early and was given a comp upgrade. Nice flight to DC.
Not happy complaint
I would like to complain about the staff member ( blond about mid 50’s) that checked us in at Eagle Vail 8th Feb flight 2704) and would not check our baggage through from Eagle Vail to Brisbane Australia and blamed Qantas. Many people on that flight had to exactly the same problem. We all had to collect our bags in LAX and then rush over to Tom Bradley Terminal to recheck bags and go through security again with limited time. What is the point of the OneWorld alliance? 40 years ago with limited computers we were able to Interline baggage when we travelled.
We have always recommended American Airlines but now we are not happy to do this. For something so simple for the staff member to do she made many traveller’s trip stressful. As we visit this area every year we have never previously encounter this problem.
Regards
Kerrie Brown
Klunky, slow ........ so I listened to music instead.
Meh, I gave up half way through and listened to music and read instead. And slept.
Really AA? How much did you spend developing this? 🙄
Clunky logic
App has issues we have 4 of the same phones all have the same iOS version and the movies wont play unless you played the trailer first (or at least started the trailer then selected the movie ) was not an issue on older phones.
What about one world members
As part of the alliance, surely you can allow one world members access with their membership number. I am one world emerald and us AA quite a lot.
Great App when travelling through the US
Downloaded this app on a recent trip to the US as I had multiple flights booked with American Airlines to various destinations.
Found it very useful, as it listed all the flights I had under my booking and would list the next flight automatically when I updated the app.
Also great integration with the Apple Wallet and the Watch.
Must have if travelling with American Airlines.
Could be better
Would prefer not to have to log in to retain trips details entered into the app. One world members shouldn't have to log in with AA number.
