The App needs to be upgraded!
Having BlackVue Dr900x plus 2ch and cloud model. It keeps disconnecting from the cloud very disappointing. Great dash cam but useless app -0
1.5 out of 5
8 ratings in New Zealand
Having BlackVue Dr900x plus 2ch and cloud model. It keeps disconnecting from the cloud very disappointing. Great dash cam but useless app -0
It appears it is an app is unsupported and does not work at all. I’m unable to connect to the camera after upgrading to the latest firmware. Please fix the connectivity problems. The price of this camera the support for the application is not good enough. Also people outside of the US do not want to pay subscriptions in US dollars please fix this so we can have local currency to upgrade to cloud storage.
This app is terrible. The camera connects via wifi so obviously once ur connected to it your phone will have no internet. But the app insists on you having an internet connection to use it so what’s the point? Get it fixed
Great product.
Don’t but these dashcams, they are absolute trash. And their app is even worse
I purchased my BlackVue camera several years ago and have been able to use the app to view recordings up until a few days ago. The app has recently had a major update which now requires you to submit personal details to register an account. Signing up to an account was not a condition at the time of purchase. Pitasoft have altered their service which effectively renders the device inoperable for those not willing to provide personal details. This practice is illegal in several countries, including New Zealand and I would expect Pitasoft to be rectifying this in the very near future to avoid litigation.
Used to be good, now have to make a account to use the camera, also have to pay a subscription if you want to use more than one camera. Will be returning the camera I just bought for my other car and using a different brand.
Used to allow you to connect directly to the camera using wifi when you opened the app. You now need to create a cloud account and login to that before it will allow you to connect directly to the camera using wifi. Absurd that a cloud account is required for direct access as this means that when you don’t have internet access (I.e no cellular reception) you are unable to download footage. Also take care to read the fine print around what the developer does with the location information that gets collected against the account you are forced to create. They won’t let you opt out on the registration screen. Complete toss fest. Look for another brand.
At least once a day the cloud function logs me out saying ID already use. It's the only device I use this on... Please fix it...
Why do I have to download videos to the app before transferring to my Photos library — it’s an unnecessary step, and once download to the app you can only share 1 video to Photos at a time. App missing basic functionality, like displaying space used/left on camera, and size of videos taken.
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17
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19
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28
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39
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