Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started.
HOW TO USE CITRIX Workspace app
1. Open Citrix Workspace app and tap on Get Started.
2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3. Enter your User Name and Password.
4. Select the applications you want to use.
5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6. For Deleting/Editing Account already added navigate to Settings and tap on the Store.
HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:
Option 1
1. Open Citrix Workspace app and tap 'Settings' and then 'Support'.
2. Tap 'Request Help from Support'; This generates an email with log file.
3. Send the email to your company's IT support team.
Option 2
1. In the App Store, go to Citrix Workspace
2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3. This launches the Citrix support forum where you can review reported issues OR
4. To report issues, tap the menu icon and create an account first.
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User Rating
4.06 out of 5
561 ratings
in United Kingdom
5 star
307
4 star
130
3 star
39
2 star
21
1 star
64
Ratings History
Reviews
iPad Pro M4 Magic Keyboard Touch Pad doesn’t work properly
Thanks for fixing issue with complete irresponsiveness of Apple Magic keyboard! One of the issues still present is that holding arrows or letter keys for however long doesn’t cause cursor to move further than one character (or line for up-down arrows), or more than one letter to be inserted… The only key I could discover that works properly is Backspace. This is not a typical behavior for the PC, nor it is for ipadOS… Moreover, in my ipadOS I set up “Key Repeat Interval” and “Delay Until Repeat” in Settings->Accessibility->Keyboards->Key Repeat, and I expect those settings to take effect in Citrix Remote Desktop as well, as they do across the whole system. Please fix this bug, otherwise it is really hard to edit text in Citrix Workspace on iPad!
Touchpad on iPad Pro M4 Magic Keyboard finally working.
Citrix have finally released an update to Workspace and have fixed the trackpad issue with the iPad Pro M4 Magic Keyboard.
Buggy and Needs Mouse Support
Largely works OK but it is currently rendered unusable for me with the iPad Pro M4 and Magic Keyboard - the pointer won’t move when I use the trackpad. I can try and use my finger but it impossible to use scroll bars. Please support the mouse from the Magic Keyboard!
Also buggy - when trying to log in, it is stuck on the loading screen despite me trying to restart my iPad. Links from the browser which open in the app work OK, but accessing everything through the app doesn’t work.
Doesn’t work properly on the new iPad Pro M4
Your mouse pointer is frozen unless you run with stage manager on and have an other app window open, underneath, and overlapping the Workspace window. I mean, come on. Devs - please tell me you are fixing this.
Ipad pro m4 trackpad not working
The trackpad on the magic keyboard doesn’t work on Citrix Workspace at all — makes life incredibly inconvenient
No longer works as from 20t/05/2024
Only gave one star as could not submit unless I rated …if there was an option to not give any stars I would have done so
Does not work with Magic Keyboard trackpad
Unfortunately no matter what settings i try, the mouse does not work through the trackpad.
Doesn’t detect the new IPad Magic Keyboard’s track pad!
Doesn’t detect the new iPad Pro Magic Keyboard’s trackpad. Very annoying and makes the whole app unusable!
Separate session
iPadOS iPad Pro m2.
Purchased an iPad m2 specifically as the Citrix workspace allows a separate session as long as stage manager is enabled. Disappointed that this option will not toggle on when stage manager is enabled. I would like to know why this is the case.
Good but needs improvement
Recently started using Citrix Workspace on my iPad Pro and an external display via iPadOS Stage Manager. I have an external PC keyboard and mouse connected to the monitor.
Citrix Workspace or iPadOS struggles to process key strokes from a PC keyboard specifically CTRL, ALT and Windows key, even though the Citrix session is connected to a Windows desktop. Other keys that don’t appear to be recognized are Home and End.
CTRL is specifically difficult to live without since its used in combination of mouse clicks and other keys.
Also when Zoom calls come through via Citrix Workspace all keyboards stop working including the Smart Folio Keyboard.
