Citrix Workspace
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Description

Citrix Workspace app lets you access your SaaS, web apps, mobile, virtual apps, files, and desktops to help you be as productive on the go as you are in the office. If your company uses Citrix, you have the freedom to work on your favourite device from wherever you are. Just ask your IT department how to get started.

HOW TO USE CITRIX Workspace app
1. Open Citrix Workspace app and tap on Get Started.
2. Enter the Server or email address as instructed by Your IT Help Desk or system administrator.
3. Enter your User Name and Password.
4. Select the applications you want to use.
5. For adding multiple accounts, navigate to Settings and tap on Manage Accounts.
6. For Deleting/Editing Account already added navigate to Settings and tap on the Store.

HOW TO REPORT AN ISSUE TO CITRIX - Please contact your company's IT support team before following these steps:

Option 1
1. Open Citrix Workspace app and tap 'Settings' and then 'Support'.
2. Tap 'Request Help from Support'; This generates an email with log file.
3. Send the email to your company's IT support team.

Option 2
1. In the App Store, go to Citrix Workspace
2. Tap 'Reviews' and then tap 'App Support' found at the bottom right of the screen.
3. This launches the Citrix support forum where you can review reported issues OR
4. To report issues, tap the menu icon and create an account first.
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Screenshots

User Rating

4.34 out of 5

406 ratings in Australia

5 star
249
4 star
107
3 star
15
2 star
8
1 star
27

Ratings History

Reviews

Apple Magic Keyboard

VictorStagnetti on

Apple IPOD Pro M4 with Apple Magic Keyboard: Trackpad doesn’t work when using the current app version.

It works now - life saving technology

HUANG baogui on

Thank you Citrix for making this amazing app for IOS and working for iPad Pro M2!!!

Stopped working. Again.

lomaxxxxxx on

Stopped working after latest Apple update. Terribly unreliable.

Works great 10% of the time; 90% of the time it can’t connect

lomaxxxxxx on

This is a really bad and unreliable app. When it establishes a connection it is great, but most of the time if can’t - regardless of how I am connecting - different wifi, different countries. A very unreliable work tool.

SfB/MS Teams Support - HDX RealTime Media Engine needed

DSo82 on

Long time reader, first time review writer. Whilst this has been a very good product, as mentioned by many users (and something I've reached out to the people at Citrix - with little success), it is crucial to have the HDX RealTime Media Engine plug-in installed in the background for iOS/iPadOS users in which I suspect there are many users. Without the HDX RealTime Media Engine plug-in installed (no option available for iOS/iPadOS users), video conferencing cannot be achieved and this makes working remotely impossible. Addressing this issue would change the rating from 4 star to 5 star as there would be no key issues with this product. Please consider the feedback provided through this review as well as many other numerous reviews in which this point has been raised.

Gets worse with every release

Dale.au on

You still can’t turn off the predictive text box by default nor remove the bottom bar. Other remote desktop apps have had these quality of life features for years. Magic keyboard is still buggy. Do the devs even use the product or care?

Keyboard on iPad unworkable

Rob7373722 on

Somethings has happened with the accessibility of this app when using iOS iPad. The Citrix keyboard controls pop up all the time and I can’t freely use the tactile keyboard instead. I have to hide the Citrix control bar all the time and it makes for a disruptive experience.

Keyboard Ribbon even worse

Larry2619 on

Version 22.5 did not fix the issues with the keyboard ribbon bar (Tab, Win, Paste etc) appearing at bottom of the screen (when using magic keyboard). Now it is even more annoying as it reappears frequently after being unpinned and minimised. Up arrow still goes down. Control A (select all) function still does not work. User friendliness has gotten worse not better with this release. Still lack of HDX support - why?

Completely unworkable since last update

Musekul on

Keyboard has become completely unworkable since most recent update, with ‘Automatic Keyboard’ enabling in every session, keyboard bar popping up, but when unpinned or disabled key strokes do not work. Arrows on keyboard all move down only. Screen out of sync with pointer, unable to control items on the screen. Unable to roll back version, and no practical way to report this poor release outside of writing this review.

Some background issues - Crashing and SfB plug-ins

Nso1 on

This is a great app and I love using it on my iPad Pro. But please, please can you do the following to assist many iOS/iPadOS users: 1. Please install the latest HDX realtime media engine plug in in the background so people can use Skype for Business on their virtual desktop. It’s all well and fine on a desktop/laptop as you can simply download this software yourself but on iOS and iPad OS we are at your mercy. This is super disruptive to productivity for remote workers as audio, video, conference calling and sharing your desktop is impossible if SfB is your only option. 2. Please look at the stability of the app on iOS/iPadOS. Several times a day it just drops out/disconnects from the server on the iPad and it kills me as i have to log back in again and again. I know its not the server on my work end as the virtual session is still active when I log back in and it doesn’t happen anywhere near as frequently on a laptop/desktop. If you can fix these issues this app will be a dream for remote workers! Thanks in advance!!

Store Rankings

Ranking History

Category Rankings

Chart
Category
Rank
Top Free
73
Top Free
73
Top Free
133
Top Free
136
Top Free
192

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Revenue and Downloads

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App Info

Category
Business
Languages
German, Spanish, English, Italian, Portuguese, Danish, Swedish, Chinese, French, Korean, Dutch, Japanese
Recent version
24.7.0 (2 days ago )
Released on
Apr 1, 2010 (14 years ago )
Last updated
1 month ago