Eurostar Trains

Booked a Premium standard ticket to Brussels- tried to change over 7 days in advance of travel - no dates available- ever! No availability for 6 months! Raised a query and was told I would get a response in 28 days?? How can this be called Customer Service? Very disappointing.

Simple, fast and effective....what more can you ask for?

Great app, easy to follow with all features you need to book or manage your journey

Easy, user friendly app. Well done!

Useful app for saving trip boarding passes

Doesn't work. It would be quicker to walk to your destination than book it with this app.

It’s a great app but the ticket page sticks and it’s a problem when you need to access multiple tickets.

Travelled on 30/06/24 1301 in Business Premier. OK , so 40 minutes late- the team could not have been nicer. Great new menu- Fish with curry lentils and greens- super delicious- Drinks topped up- Team friendly- and good early comms on the delay. Good Job 👍 Have recommended to a group of my American Friends who are coming over in October. In particular Natalie was the perfect host.

She was very helpful and patient when I contacted her a little while ago. I have been trying to send a review to eurostar.com but each time I was told this is an incorrect email address. I do hope you will receive this review.

I’m a regular business premier traveler on the London Paris route and a Carte Blanche holder. I pay more than €700 for return journey. On this last trip, the train was delayed one hour going out one hour returning. at such an expensive fair this type of delay is simply not acceptable for business travelers whose time is valuable and are forced to cancel or reschedule meetings pics of your technical or administrative deficiencies. If you are charging such high fares, you are really obliged to deliver a better standard of service. Amin Jaffer