No customer support for app error
Cannot speak to customer support Form for support won’t accept booking reference as valid !
4.74 out of 5
44,042 ratings in United Kingdom
Cannot speak to customer support Form for support won’t accept booking reference as valid !
Not sure why I can no longer book trips from the app. Very frustrating though to go through the site…
X
Resets Live Train times every time you lol. Why can it not remember, or even better, recognise your booking and go straight to your train. And train tracking is poor when you compare to UK train company tracking. You know if it is departed but nothing else - not even where it is between stations. And delay reasoning is a joke - operational reasons - obviously, they all are. But give us some more information just to help people understand. We have many on UK trains - and they can be entertaining- but also help explain.
Impossible to book a train on a future date or change profile in app. Why bother?
Trying to book the tickets for last 2 weeks in the UK version and facing issues while trying to select the dates Pls look into it
It’s not working…. I’m getting a message stating ‘failed to update, please try again ‘ and I’m not able to…..
Well done, you cannot book trains anymore on ios, great job
Virtually every time I use Eurostar there is ambiguity over which the carriage/coach number the seat is located in. From the platform prior to boarding the coach number is signed BUT on mounting there is a 50/50 guess as to whether you should turn left or right. Very often myself or passengers are looking for more confirmation but there is none. Sometimes passengers are simply sitting in the wrong seats not really through fault of their own. Please give more guidance once on the train as to what coach/carriage one is entering?
Stupid platform for booking tickets + using the algorithm of the devil changing the price of tickets after you have looked into prices on different.
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