Hostelworld: Hostel Travel App

Great

The best function of this app is find Hostels to book directly with and it stops right there. Don't book through the app, you'll pay more And just as likely to screwed by fraudulent charges.

Hey this app had me reserve a hostel room in Vienna. When I arrived I couldn’t find the hostel when I called I was met with unprofessional Muslim women who said she overbooked I couldn’t stayed. Was ridiculed and a lied to by this report this hostel and report this app.

went all around europe and the us with hostelworld!

I have have booked several hostels through Hostelworld, and have generally had a fairly good experience. However, I recently booked a hostel non refundable, and paid the deposit through Hostelworld, after which the hostel send me a pdf looking email with a link which took me to a site where I was told to put in my credit card information. I obviously did not do this, after which my stay was cancelled, which is understandable. What I do not understand however, is that I was not given a refund for the hostel, as I was not the one who canceled the stay, but rather the hostel. Furthermore, I tried to contact customer service regarding this, and was stuck in the live chat for nearly two hours with a message saying that a representative will be with me soon. I did not get help. For this reason I do not recommend the app

Once you download the app, be prepared for loads of unwanted notifications telling you to “fall in love with travel again” by booking a hostel in Thailand or whatever. Not only did they not ask my permission to blow up my phone with marketing notifications, there is no way to disable them in the app. Just book directly, cut out the middleman.

I stayed one night in a hostel and before that I paied a deposit too. I made an inquiry about it and they this case is nonrefundable. They don't know the term of deposit.

Use Different Hostel Locator

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I stayed in hostels in Chile, Argentina, Canada; and CA, FL, GA, NC, MD, WV, and PA in the USA. This app is fantastic! Keith