Nucleus Smart - Reviews, Revenue and Downloads - Apple App Store

Description

With the Cochlear™ Nucleus® Smart App you can control your Nucleus 7 Sound Processor directly from your compatible mobile device for a personalised hearing experience.
With the Nucleus Smart App, you can:
- Change programs on your Nucleus 7 Sound Processor and activate wireless streaming. Adjust the volume, treble/bass and sensitivity settings (if enabled by your healthcare professional) on your Nucleus 7 Sound Processor
- Adjust the volume of your Cochlear True Wireless™ devices
- Locate your lost Nucleus 7 Sound Processor
- View Nucleus 7 Sound Processor status and battery level
- Track time in spent in speech and number of coil offs

Note: To access the complete functionality of the Nucleus Smart App you will need a Cochlear Account, or you can try the app in Demo Mode.
To use the Nucleus Smart App, you first need to pair your Nucleus 7 Sound Processor with a compatible mobile device. See in-app instructions or visit our support page www.nucleussmartapp.com/pair.
Compatibility: The Nucleus Smart App is compatible with the Cochlear Nucleus 7 Sound Processor. It is verified on iPhone and iPod touch running iOS 10 or later. For more detailed device compatibility see the Nucleus Smart App support page.

Note: Continued use of GPS running in the background can dramatically decrease battery life. The Nucleus Smart App only uses your GPS when it detects your Nucleus 7 Sound Processor has been lost or turned off, and does not constantly track your location.
iPhone and iPod are trademarks of Apple Inc., registered in the U.S. and other countries.

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User Rating

3.27 out of 5

75 ratings in United Kingdom

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Ratings History

Reviews

Cannot connect

I’ve been using this app for years with my nucleus 7, but sone this update I cannot connect at all.

Needs parental controls!

My son is 12 and has his implants paired to his iPhone so he can stream audio. Unfortunately that seems to mean that the nucleus app on my phone won’t pair with them - the app has to be on his phone. There are no parental controls. This has meant he randomly turns the volume down, loses one and doesn’t pair the next one etc. This app desperately needs a parental version of the app to allow parents to track their child’s implants and use

A little disappointing

It’s great to use and straight forward too, this is like a digital version of remote control, easy too. However there’s one small problem, this doesn’t do ‘multi-device’, yes iPhone and iWatch does work, but not to laptop and iPad. This app seem only use ONE device only! It’s would be great if it can do multi-device so I can control to which device to my preferred e.g. watching Netflix on iPad (while connecting) and reading news on iPhone at the same time and then switch it back to phone when it necessary. Hope my explanation is make sense? It would be a five if it have multi-device

Not optimised for iPads

The resolution is stuck to mobile size, and needs to scale up full size of that respective iPad’s resolution. I was not able to recover my password because the keyboard is all squished together, making it impossible for me to type.

Meh

The app does connect but, given the primary use case for me at least is the ‘find my device’ function, requires that I ‘verify’ my daughters processors with ridiculous frequency. We are required to use this by the NHS but it is not much use when one is lost!!

Compatible devices

Is there any chance you can make the MacBook Pro compatible with this app as it would be great to have while doing uni and work calls?

Great app but problems with latest update on Apple Watch.

I’ve been using this app with Apple Watch successfully for some time. It is so much better than having to get your iPhone out to adjust settings. I’ve just updated the Watch software to v9.5 and there are problems. I keep getting a warning screen in a foreign language warning me of something. Then the app tends to freeze in the open the app on your phone screen. Even if I get through that I get put back to the same screen every time I want to make a change. Very frustrating as it was brilliant before. Can you fix this asap? Thank you!

Battery Reports

Overall a decent app, easy enough to use. HOWEVER I X”CANNOT STRESS ENOUGH HOW INACCURATE THE BATTERY LEVELS THAT THEY REPORT ARE. Thank you though developers:)

Issues

Hello. I would like to say I’m having A lot of issues for some reason my cochlear implants won’t connect to the app. I’ve tried deleting the app. Turning my cochlear implants on and off and it still doesn’t work I would like this to be fixed as it’s really annoy me thank you.

New Update Needed

Since my iPhone was given an update, it is now no longer responding to connect, so please update the app to reflect the bugs. It’s great when it works as I love listening to the radio/music through my cochlear. Thank you.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Finland Medical	139
Top Free	Argentina Medical	172
Top Free	Hungary Medical	195
Top Free	Kuwait Medical	202
Top Free	Netherlands Medical	203

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