Oticon Companion provides you with discreet, improved control over your hearing aids – so you can personalize your listening experience for any environment, find your hearing aids if they become lost, get remote support from your hearing care professional when you need it, and much more.
The Oticon Companion App is compatible with all Oticon Bluetooth® hearing aids. However, some app features may require a specific hearing aid model or a firmware update. Please consult your hearing care professional for assistance with firmware updates.
With Oticon Companion, you can:
• Adjust the volume of your hearing aids and various settings (e.g. remote microphone, noise reduction, and sound and streaming equalizer)
• Switch between predefined programs according to the different listening situation you are in
• Monitor your battery levels
• Help you find your hearing aids if you lose them
• Use SpeechBooster to reduce background noise and enhance speech when you need to focus on conversation.
• Use your device as a remote microphone and get better access to the voice of another speaker in noisy environments
• Customize your surrounding sounds with the sound equalizer*
• Set and track hearing aid wear-time goals with the HearingFitness™ feature*
• Use the streaming equalizer for a personalized listening experience. The streaming equalizer is available for all Oticon Bluetooth® hearing aids except Oticon Opn™ and Oticon Siya
• Have your hearing aids adjusted and receive counseling from the comfort of your own home – via a live video call with your hearing care professional
• Handle wireless accessories paired with your hearing aids; control multiple TV Adapters or devices, such as Oticon EduMic or ConnectClip, which can be used both for streaming and as a remote microphone
* This feature is available with Oticon Real™ and Oticon Intent™
For optimal performance and access to the latest features, we recommend using the latest version of iOS.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
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User Rating
2.54 out of 5
153 ratings
in United Kingdom
5 star
36
4 star
13
3 star
16
2 star
21
1 star
67
Ratings History
Reviews
Frustrating app.
I have to constantly re-pair when changing from general to tv streaming (using a streaming box which works well) opening and closing battery case, checking all devices are off blue tooth. The only way to sort many problems is to keep deleting the app and re installing. So frustrating for me (75 and pretty good with tech).
Failed app
Successfully used this app once and the next time I tried to change programme it did not allow me to do so. In addition it shows that the LH aid is disconnected dispute this being demonstrably not the case.
DO NOT USE
These IDIOTS couldn’t organise a piss up in a brewery.
Unreliable
Recently fitted with Oticon Intent which are fantastic aids. But the app is hopelessly unreliable. It works for a few hours, then only one ear connects , then neither - no explanation . Next day doesn’t work at all . The app on iPad works differently to the app on iPhone. But also it does not consistently link to both ears . A really great disappointment and need to improve it’s reliability.
Slow
Slow to connect to my engage aids. Also if I set a volume level then each time I power on my aids , I have to run the app and set them again. Why is the setting not retained ??
Persistent connection problems.
I downloaded this app two weeks ago and have had to delete it and re-download numerous times. My left hearing aid shows as disconnected, which it isn’t, and I cannot access the programmes. Don’t tell me to click quickly on side button. I am 85 and have arthritic fingers. No Stars! Apparently I have to give a star rating.
Me
Dear Mr Developer.
He is a thought. Do a video of you pairing the app to aids and them working.
Put it on youtube and publish the link on your app site!
Hearing aids not connecting
The heating aids often won't connect to the app. It says reconnecting and does nothing. I've tried restarting my hearing aids and phone and sometimes this works, sometimes just restarting my hearing aids. Can you please address this problem. Many thanks
Unreliable connecting
Same complaints as the many other comments here. It’s a real pain getting the hearing aids to connect to my iPhone. They used to connect automatically without me having to do anything. Now I’m back and forth between the app and Settings, turning the hearing aids on and off before they eventually connect.
It didn’t used to be like this. Not sure if it’s an update to the app or iPhone OS which is causing the problems, but something has changed for the worse.
Customer service
I emailed with a problem on a weekend, got a reply with the solution the next day. Delighted