ReSound Smart

Every morning 90% of time the app wouldn’t connect my hearing aids and I had to restarted my iPhone and it did connect with my hearing aids. Please update resound smart. Thank you

The app may work on iPhones but if a person losses the phone the app will not allow you to access your hearing aid. This company does not provide any means of accessing any support. Hence the wasted money.

Update: Apple sent me an email outlining the method to delete everything related to the app when when data was transferred to/from my old iPhone (particularly deleting links in the MFi connection) Works great now! Thanks Apple! ….. original:Not sure why, but it stopped working when i got a new phone, just problems now.

When this app works, it is great. Good sound. Unfortunately, it rarely works. I have an iPhone 11. The Bluetooth works fine. 98% of the time the app will NOT pair. Sometimes one of the hearing aids will pair. Sometimes the other one. My next pair of hearing aids I will research which brand DOES pair for streaming and phone calls

I like having this app and have used it regularly for about 4 years, especially to switch between “all round” and “music” settings when I play music. Recently tho, it became stuck on a prompt to “pair my hearing aids” and I cannot exit that screen. My hearing aids are connected and I have tried deleting and reloading the app twice. I am using an iPhone 7 and have the most current OS. Any suggestions? Thanks to ReSound app developer for the help getting my app working again! I appreciate the outreach and great customer support.

App will not pair with my hearing aid it locks up at 50% loading information. I finally paired my hearing aids when I deleted entire app and program. I downloaded the new app and paired my aids. It seems to be working well now. The program sets up when I turn the aids on. Thanks anyway for your response to my worry. Florian

It’s ok! Nothing exciting nor the hearing aid. This app is a joke! Then I get asked what is the problem by resound. The watch app never works nor connects. Half the time the iPhone app connects to my hearing aid. Yes I have the latest software installed. And they ask me to uninstall the app and reinstall. I Do This All The Time! I am tired of doing this. I do not with other apps. I’m doing this one last time. Now the watch installation is taking forever but why bother? Never connects to my hearing aid. I tried the smart 3D as you suggested and of course it does not work! What a joke you are!

I downloaded the recent app upgrade and No More dropped pairing. It works perfectly with my iPhone 11xr. Excellent product.?Thank you!!!!

When the App works it’s great but I have constant Bluetooth connectivity issues between my iPhone and the hearing aids.

Every time I put this on my cell phone, I have to reinstall it the next day as it does not pickup my aids the next day.