If you’re not from the US forget it
It’s 2024 and they won’t accept non-US credit cards. Choose a less xenophobic airline
United Airlines
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Top 10 Rankings
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Top 30 Rankings
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Top 100 Rankings
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Description
Meet the United app
From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
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From planning, to booking, to day of travel, we’ve got you covered.
On our app you can:
• look for flights across our global network and book them easily for yourself, or your friends and family
• check in for your flight and get your boarding pass before you get to the airport
• change seats, or flights, if something better becomes available
• make sure you’re prepared for your trip with our Travel-Ready Center
• add your bags, drop them at bag drop shortcut, and track them along your journey
• use our built-in terminal guide to find your gate and navigate the airport with ease
• watch movies, play games, and pay for inflight snacks and drinks while you’re in the air
• enroll in MileagePlus or manage your MileagePlus account and use your miles to book award travel in our app
• talk, text or video chat with an agent if you have any questions about your trip
• figure out your next move if your flight is delayed or cancelled
Screenshots
User Rating
4.59 out of 5
51,595 ratings in United Kingdom
5 star
39,839
4 star
7,032
3 star
2,147
2 star
733
1 star
1,844
Ratings History
Reviews
Highly Impressive
Airline apps don’t have the best reputation but this app is an exception! The UI is clean and easy to navigate, everything I need cause I have to applaud the airport maps as being super helpful that even if I’m not flying with United I’m going to keep it on my phone!
Very good app but problem adding boarding pass Apple wallet lately
Best airline app I’ve ever used but recently I have not been able to add my boarding passes to the Apple wallet. Sometimes it adds them with a travel date of 1970 so they’re immediately expired and other times. It just says error loading boarding pass Apple wallet please fix and get back to 5 stars
Customer care is a joke!
If you ever have a problem with the company. Good luck on getting help from them. I honestly don’t think they are worth using unless you are based in the United States.
Simple things can get very complex
It is surprising how an online check in that is nowadays common practice in the industry can become so much time consuming for the customer. Time consuming, buggy and inefficient
Rubbish
Only designed for American citizens
Need to be a US resident to buy a checked bag
I couldn’t purchase a checked bag because I don’t have a US address for my credit card.
Worse airline app
Cluncky app. Not straightforward as other airlines. Checked in eventually after several attempts entering same info over and over again then still unable to save boarding pass to wallet
Really hard work dealing with United
System or phone call to United would not let me upgrade basic economy to allow me to pay for a carry on bag and choose a seat. System would not allow me use ApplePay or Paypal unless I had a US account. Persevered because they are a bit cheaper and had availability for a flight to Costa Rica but would avoid them in future if at all possible.
App caters only for USA residents
I have tried on my flight out and my flight back home to book extra leg room seats. United website failed both ways. I could either reach the payment stage and my UK credit and debit cards were not recognised by United website ( banks assured me the problem was not with my cards or account) or the United website failed to recognise any UK address or phone number - offering only USA options. Very very poor. Very very parochial.
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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7
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Top Free
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15
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Top Free
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19
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Top Free
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29
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Top Free
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35
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Keywords
westjet,
united taxis bournemouth,
air canada,
fly delta app,
online books,
southwest airlines,
american airways,
american airlines app,
southwest,
virgin air
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Revenue and Downloads
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App Info
- Category
- Travel
- Publisher
- United Air Lines
- Languages
- English, Spanish
- Recent version
- 4.2.10 (4 days ago )
- Released on
- Jul 20, 2011 (13 years ago )
- Also available in
- United States, Canada, United Kingdom, Mexico, Germany, Australia, Brazil, Japan, Israel, France, Switzerland, Netherlands, India, Italy, China, Colombia, Belgium, Argentina, Ireland, Spain, Taiwan, New Zealand, Chile, Hong Kong, Singapore, Peru, South Korea, Austria, Sweden, Portugal, South Africa, Ecuador, Dominican Republic, Philippines, Denmark, Norway, Poland, United Arab Emirates, Thailand, Turkey, Greece, Vietnam, Czechia, Saudi Arabia, Hungary, Malaysia, Indonesia, Russia, Nigeria, Ukraine, Romania, Egypt, Finland, Pakistan, Kazakhstan, Kuwait, Lebanon, Algeria, Azerbaijan, Belarus
- Last updated
- 1 week ago