Vestiaire Collective

It's a real scam!! I made a purchase and returned the product to have it checked because it didn't match the description of the purchase I made! They told me that they were indeed original but when they went to resell them on my account they had already changed the description of the product and they also added everything bad about it. It's really a scam what they do because I bought a product for 80 euros and now they want to give me 20 if it sells!!! That's worthless.

Yet another app that demands your phone number to register. Your email is not enough. I uninstalled it immediately !

After I payed for a pair of earrings for 140euros, they never arrived and i immediately was thrown out of this app. I logged in again, because I thought I could pick up the communication and maybe get my money back, but I had to go through the whole registration process again. So, my account was deleted. After that, I thought to just sell my things. After one month, they deleted my account again for no reason. Never again. No chance

Bought a Louis Vuitton Chain and discovered it was fake. Price was 500.- and i payed 50.- for authentificstion. What a scam

Le site est incapable d’authentifier un article même en ayant la facture et l’e-mail de confirmation de la marque et demande de payer pour que je le récupère. Manque de professionnalisme et font perdre du temps je déconseille fortement contenu que l’app prend un énorme pourcentage sur la vente qui n’est pas justifiée. :/

Die App ist gut, man findet auch tolle Sachen! Was sehr sehr schade ist, ist, dass man das Überprüfen der Ware nicht weglassen kann. Für teure Waren macht die Überprüfung natürlich Sinn, aber für billigere einfach gar nicht. Man zahlt für die Überprüfung und den zweifachen Versand dann eif fast gleichviel wie das Produkt kostet. Was einfach komplett unnötig ist. Ich wünsche mir das man als Käufer entscheiden kann, ob man sein frisch gekauftes Produkt überprüfen lassen will oder nicht.

Habe eine Casio bestellt, diese war aber eine billige Kopie.

I bought a very expensive 520 fr/eur Saint Laurent altered suit, which was supposed to be size 46, instead I got a clear size 44. I can NOT fit in this suit in any way possible. When I asked to return the suit, Vestiare didn’t even take into consideration my request, bearing in mind the value of the item. This is HOW Vestiere is treating their customers? Absolutely unbelievable. I would have never expected such poor customer service! Especially, as I paid over 500 francs (600 usd) for this item, which did NOT fit me at all & I could NOT even return it. Unbelievable. I will NEVER buy from Vestiere again. And do not recommend to others either.

Plus jamais je n'acheterais un article ici. Si l'article ne correspond pas à la description, ils feront tout pour éviter que vous renvoyez l'article. Ils n'ont pas d'adresse de contact à part le chat et là non plus ils ne répondent pas.

Dear VC, I sold my item on 24. of July, but till now I did not get my money. Your Customer support isn’t helpful, so I have to escalate it here just to get your attention. I contacted my bank and they confirmed that there is no credit from VC during July - August. I never experienced the situation like this with you. This is absolutely not acceptable! Please take an action. Regards, Tatiana