Fake! All lies and automated
Worse service ever. Everything is automated, no human being behind. My flight got cancelled and they stated “flight on time”! I tried to chat with them, they reply by we will raise the issue to management and get back to you. They never get back. Once i received an automated email that they tried to contact me while they never did anywhere, and i replied to them back, they just ignored. I even called them, waited on the line more than 10 min with no answer. And i’m supposed to be a prime member with exclusive benefits! Exclusive nothing! I had to deal with the airlines on my own and it’s limited cz i booked through this agent. I’ve learned to book directly with the airlines and never use this app again and i’m canceling my subscription. I'm glad my friends didn't listen to me and subscribed.