Shady business practices, making cancelation hard
Prime service requires you to call a number to cancel. Deleting your data is complicated. Business and UX dark patterns abound. I’ll never use eDreams again.
4.26 out of 5
741 ratings in Singapore
Prime service requires you to call a number to cancel. Deleting your data is complicated. Business and UX dark patterns abound. I’ll never use eDreams again.
I have booked with this agent for four times, I trusted them coz they have mentioned they will refund. For the first one, they do the work properly like the big scammers, first time was great and next times all cracks. My second booking modification cannot find the documents coz of their poor service and work. My third one, they give only 93$ refund which they have mentioned they will refund us 80% of the original payment, now my original payment is over 500$. For the fourth one, I wanna cancel my flight and I still can’t contact with them.
2yrs on and no refund seen. Kept apologizing from their customer service but whats the use? No refund. Buy from them at your own risks. You may be the lucky one.
membership fee was auto deducted from my credit card without my acknowledgment and authorization! The refund process is very inefficient, can only call to cancel! Never use eDream to buy anything.
Great to fly again
Very delay for refund over 3months
Auto check in pls
Good
The chat is entirely unresponsive. All you can do on the app is see your booking. Making a change will still require a human agent to call you which they will take forever to do and when/if they finally call you the price you expected will have increased 2-3-4 fold. Stay away from this travel company altogether.
This is a scam app!I was booked a flight in this app. My credit card was swiped, and when I called the airline, it showed there was no information about my order!
Chart
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Category
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Rank
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Top Free
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6
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Top Free
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9
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Top Free
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10
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Top Free
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18
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Top Free
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18
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