4.39 out of 5
689 ratings in Germany
Complicated structure, many functions not working and user being referred to their technical department that never respond. Poor visibility, certain products not being displayed. Overall, looks like an App at least 10 years old and outdated.
On the iPad neither the virtual nor the physical keyboards are working, they pop up and disappear in split seconds. Secondly for Credit Card payments you can just choose between total outstanding or minimum, where is the current outstanding option?
Not possible to open Bank account with new emirates ID.
It is not possible to scan my Emirates ID for the registration. I think the reason for this is that my ID is in the new format and the app does not recognize it.
Numbers cannot punish in the telebanking, I’m in Germany at the moment
I am very disappointed with the smart pass application!! I tried activating it on my iPhone but I can’t finalise the process because I don’t receive the activation code per mail. My email address is functional because I keep receiving mails from you. I tried calling over the phone from abroad and wasted so much money but no one can’t help me because I have been told it is not possible to make changes to my personal information over the phone. I wrote an email via the registered address to my bank but again I have no solution. What is even worse is that I can’t navigate on my online account because It keeps displaying a message that I need to activate my smart pass to use any service online. So basically it is a vicious circle! I have been a loyal customer and I demand a better service and swift response. So far this “ smart pass activation problem “ has costed me time and money! I need your help urgently.
Trying to make a transfer to Germany, even with swift/bic the system is not able to find the bank???
Quick, easy to use, stable app. Has all functions I need. Perfect.
Best online Banking
You get forced to update the app and activate smart pass, without the access to the bank account will not work. I called several times but it s getting so complicated. Instead making it easier it s more complicated. It s a worse service, other banks are much much better then ENBD.
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
21
|
|
Top Free
|
|
104
|
|
Top Free
|
|
149
|
|
Top Free
|
|
174
|
|
Top Free
|
|
176
|
| Name | Reviews | Recent release | |
|---|---|---|---|
Mashreq UAE
|
0
|
3 days ago | |
RAKBANK App
RAKBANK Mobile Banking App
|
2
|
1 day ago | |
DIB MOBILE
|
1
|
1 month ago | |
FAB Mobile Banking
|
5
|
3 days ago | |
ADCB
|
0
|
2 weeks ago | |
CBD - Instant digital banking
Accounts, credit cards, loans
|
0
|
1 week ago | |
EI Bank
|
1
|
7 months ago | |
AECB CreditReport
Al Etihad Credit Bureau
|
0
|
1 week ago | |
Citibank UAE
|
1
|
3 weeks ago | |
EI +
Emirates Islamic
|
3
|
1 week ago |
