Emirates NBD

I went today in NBD bank account to request a bank statement of my account but the customer service said I need to pay 26 aed for that statement? It’s my account and I’m asking for my bank statement why should I need to pay for a piece of paper for my own account? Very disappointed and poor service 😡😡😡

New update is was not good for me its better old version…to all user emirates NBD i recommend dont update your apps version you will facing not good quality and system..

Ive waited 30mins to get connected to an agent and agent replying to your concern 10mins after 10mins like what satisfaction ull get for that slow service!

Takes time to reflect the actual balance

Always got an error message when trying to sign in and use mobile apps.

I was having the smart pass while using the credit card but after I merged with my debit it suddenly stop and they advise me to delete the app and reapply but still my smart pass not working its so annoying even I called several times to hotline it didn’t help me. I

Trying to activate the smart pass but no sms recieved

I cannot proceed to open my mobile application!!!

you cant pay your card on the Mobile App so frustrating to line app on machine…

Their new app isn’t ready & Ive found a serious issue when resetting your credential, the reset password doesn’t work even if its linked to your email, Im guessing they havent properly migrated all the data so even if you submitted your correct username & password, it might not work on their new app so be very careful on switching to that.