FedEx Mobile

The FedEx app keeps stalling on the opening logo page. The app will not fully open and will not let me get in to check the status of my packages. It’s been doing this for several days now as of 1/5/2025.

Who designed this app for this company are they aware that this app not function ? You can’t even the packages shipped to you.

Recently, I ordered quite an expensive and important package..something you ideally want right away. But I was out on vacation and told by the app that I would need to sign for the delivery, something obviously not possible as I wouldn’t be there. So thinking logically, I tried to click the “Hold for Vacation” button in the app only to get repeatedly told that “An issue has occurred” and to “Please try again later.” Over the course of the next 2 days I tried this method over and over again but to no avail. So I made the decision to “Hold at location” until I could return and get the package. HOWEVER, after waiting around 6 hours for the app to update me on where my package might be or when I could pick it up, I had enough. I decided to look up when the location was closed so I can try going once back. But the funny thing is THEY CLOSE AT 5 PM AND AREN’T EVEN OPEN THE NEXT DAY. So now I have to wait two whole days for a package that I could already have because I pressed ONE BUTTON. Please keep in mind there is NO way to cancel a hold at location. Unbelievable, next time I’m going with ups.

Doesn’t work with iOS 18. Will not open.

I downloaded this app a week ago and it wouldn’t open then and it’s not opening now. How has it been a week and the app won’t open?

Open this app up and it freezes. Keep having to re install. Customer service is almost as bad as Xfinity / Comcast.

The app won’t get off the start page. What is the problem. Do you need to update it?

The app was working perfectly fine before, but now it’s not tracking correctly. I get push notifications for packages yet in app it tells me there is nothing coming, when I know for a fact there is.

This used to be a great app… after the latest update now it just hangs on the splash screen and nothing short of deleting the app and reinstalling. After opening a few times it just hangs again. When you can get it to work, it says stuff is delivering and nothing shows up. Very aggravating not to mention useless. Please fix this mess! Using the latest iPhone iOS and FedEx app

First the app seems to load data really slowly. During the loading time in some cases it says “adjust your filtering” and in others it says “looks like you have no deliveries”. The other complaint I have is the filtering fails to display intended packages. The only way to see them all is to click on “view all” but then you have to scroll through the list of all (including many previously delivered) packages. When I filter for “label created” or “on the way” it fails to include a package that is already in FedEx’s possession and on the 2nd leg of its journey. The icon for this package matches “label created” despite it already moving through the FedEx network. I also tried filtering to display every status except “delivered” and the package didn’t show up either. Finally, the list of packages under “view all” is not sorted by delivery date or expected delivery date so it’s a long scroll to find what you’re looking for and visually a bit tough to find what you’re looking for.