FedEx Mobile

Extremely poor app that refuses to recognise me, my email address etc. I signed up for 2 step authentification but never got the links. App is as bad as the poor service in actually delivering parcels.

FedEx charged me over €500 for the parcel from USA !! Without asking me do i agree on that and how much is going to cost! Absolute thieves

Actually makes your experience worse as clicking on the tracking link in an email brings you to the app, which fails to open tracking information. I downloaded this because in their website it said it would allow be alter delivery location. It does not.

It’s the most awful delivery you can choose in terms of responsibility and delivery on time, it’s been 8 days since New Year gift I ordered for my friend supposed to be here, but guys just doing nothing and rescheduling a delivery 🤡, it will be delivered tomorrow (that’s a lie as well)

I’m disgusted with this company iv been waiting 2 weeks for my package said it would be delivered last week still waiting for it

Don’t waste your time using this. I have tried to track a parcel I’m due to receive and the app doesn’t recognise any of the three tracking numbers that FedEx sent me in the one email. FIC Tracking Number. Tracking Number. And Local Tracking Number. It’s a bad day and a poor courier company when they don’t know how to track their own customers’ parcels.

Don’t bother the whole company is a waste of time! scheduled times NEVER arrive so I call customer service and they said it’s not correct they’ve no idea where my package is! Pay peanuts get monkeys I guess 🤷🏻‍♀️

The FedEx app keeps stalling on the opening logo page. The app will not fully open and will not let me get in to check the status of my packages. It’s been doing this for several days now as of 1/5/2025.

Who designed this app for this company are they aware that this app not function ? You can’t even the packages shipped to you.

Recently, I ordered quite an expensive and important package..something you ideally want right away. But I was out on vacation and told by the app that I would need to sign for the delivery, something obviously not possible as I wouldn’t be there. So thinking logically, I tried to click the “Hold for Vacation” button in the app only to get repeatedly told that “An issue has occurred” and to “Please try again later.” Over the course of the next 2 days I tried this method over and over again but to no avail. So I made the decision to “Hold at location” until I could return and get the package. HOWEVER, after waiting around 6 hours for the app to update me on where my package might be or when I could pick it up, I had enough. I decided to look up when the location was closed so I can try going once back. But the funny thing is THEY CLOSE AT 5 PM AND AREN’T EVEN OPEN THE NEXT DAY. So now I have to wait two whole days for a package that I could already have because I pressed ONE BUTTON. Please keep in mind there is NO way to cancel a hold at location. Unbelievable, next time I’m going with ups.