Paysend: Money Transfer App

Lost a lot of money from my bank account without signing something

Worst customer service ever!!!!!! After a response to be more helpful… i get the same answer back from the same useless customer service. Nothing changed and i got another message with the same answer for my collection of useless answers! Thanks a lot 👍🏼

Ajouter la Russie bordel c’est bon on a compris que il y a des sanctions 😡😡

Lost a lot of money from my bank account without signing something

I had a very unpleasant experience with the Paysend application and it’s customer service. I created an account and it was so straight forward to top up my account with funds from an existing card. Then all the trouble began, I did not receive any emails, notifications or any other kind of information that I need to finalise the verification of my account. Basically they received my money but when I tried to use the funds I had a lot of failed attempts with no clear explanation why… all customer service reply was something like we will analysis your request and retain the right to revert in 48 hours. Great!! And the in chat assistance clearly lacks human touch, there was no direct arrogance but the vibe clearly was, as the replies were very dry and with no desire to help.. The entire experience discouraged me to use this service ever in the future.

The application was the best on translation to Russia, I as much familiar recommended this application. As a result, your unfair decision, remove Russia from the list, disappointed me much. I am not Russian, and those who I translated money, are also not Russian, and none of us supports Russia, but nevertheless, now I can't translate my close even 10€.

Heel blij met de app, werkt super!

İ like this app

J’ai jamais contracté cet abonnement alors que je vois que retirer l’argent de mon compte c’est pas normale j’exige le remboursement dans mon compte merci d’avance

Immense user friendly and lightning fast service with straight-to-the-point transactions without any fees. The only thing I can say is nothing else than well deserved 5 STARS*****.