Viator Tours & Experiences

Plan travel experiences

Published by: Viator
Downloads
Revenue

Description

Thanks to industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. And with our mobile app putting world-class travel experiences in the palm of your hand, your dream trip is just a few taps away. Whether you need inspiration for things to do on your trip or want to access your tickets on the go, the app has you covered. Here’s how:
Book and manage your trip on the go:
• Browse our amazing selection of tours and activities before and during your trip
• Easily access tickets offline
• Modify, edit, or cancel your bookings from wherever you are
• Get same-day notifications about your activity with directions to your departure and pick up points
• Free cancellation up to 24 hours in advance
Easy trip planning:
• Read millions of reviews from Tripadvisor and our Viator travel communities
• Contact tour guides directly for easy communication
• Create wishlists of all tours and activities you want to book
Flexible payment options:
• Reserve now and pay later
• Pay in instalments with Klarna
• Book with Credit Card, PayPal, or Apple Pay
Exclusive app-only promos:
• Take advantage of in-app messaging offering the latest promos and special offers
Viator Rewards
With Viator Rewards, each time you book an activity with Viator, you’ll earn rewards after your experience. The best part? You can use them to save actual money on future bookings. Do more Viator. Earn. Redeem. Repeat. Simple as that.
No matter what type of traveller you are, Viator will help you make memories that will last a lifetime.
But don’t just take it from us. Here’s what our travel community says about the Viator app:
“So easy and efficient. Even ol’ guys like me can easily manoeuvre using the Viator app! Awesome!”
“Great app. Easy to navigate, lots of options, and great info.”
Rated 4.3/5 on Trustpilot with over 57,000 verified reviews
P.S. Having technical issues with the app? Please email [email protected]
Join the Viator App Feedback Team
Share your thoughts about the Viator App to make it better for our travel community.
https://www.userinterviews.com/opt-in/bTQXz4p6A6krCkVi475HFRm7
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Screenshots

User Rating

4.88 out of 5

13,972 ratings in United Kingdom

5 star
12,580
4 star
884
3 star
137
2 star
36
1 star
94
Ratings History

Viator Tours & Attractions Installs

Last 30 days

Viator Tours & Attractions Revenue

Last 30 days

Viator Tours & Experiences Reviews

Cancelled event

NDay110 on

United Kingdom

If you don’t have the amount in your account on the day of payment it will cancel your activity. I had a £740 activity booked but some bills had come out my debit account so it declined the payment the first time and cancelled the booking straight away with no warning. Obviously very silly of me but it’s a shame as we were looking forward to it and now the company has to find a replacement for 2 days notice. I think to improve maybe decline and ask to take payment again before cancelling? As I could’ve just moved some money about and then paid the due amount.

Great Value

Sann’s on

United Kingdom

Received email from other company re trip to Stonehenge checked Viator and way cheaper. Have used site many times before with no issues.

Tour cancelled without contacting me

Freshnessben on

United Kingdom

Booking made via app in April. Travelled to location only to find it had been cancelled. I was not informed. I had to call Viator on their expensive international line to find out. Received no compensation for my time or trouble. Will never use again.

Excellent app, but with one significant issue

TwoBeagles on

United Kingdom

Used the app to plan a couple of activities in New York. No issues, planned, booked and paid for events. Got the mobile tickets in the app. Here’s the issue - the bottom of the mobile tickets states the following:- ‘No need to take screenshots anymore. Offline, abroad, no phone signal.. fear not, an offline version of this ticket will always be available in the Viator app”. Unfortunately, the aviator app itself needs an internet connection to open! As such, you can’t get the offline ticket unless you are online. Discovered this the hard way at the ticket scan point of the Vanderbilt attraction which is underground with no mobile service. The staff were helpful to get me on their WiFi so I could eventually get my ‘offline’ ticket. Lesson learned - screenshot your ticket people!!

Rip off merchants

esco367 on

United Kingdom

Price gougers, will never use again.

They remove honest feedback - Fake reviews

camassist88 on

United Kingdom

Booked a tour with Viator, enjoyed the tour but left the operator a 3 star review as there was missing information other travellers should of been aware of, such as having to buy a second entry ticket the next day and paying to store luggage, I also requested a partial refund due to the hidden costs. Received threatening messages from the operator to remove my review, did not receive a partial refund, then Viator removed the review. So all reviews on this site are not trustworthy as they edit, remove or curate them to benefit the tour operators. Bad first experience and bad impression of the platform.

Great customer service

yourintrouble on

United Kingdom

If you’re lucky enough to get Julius to help you with your booking, he is so knowledgeable, helpful and patient. I like the app, don’t have to keep searching for emails re bookings I made. Very impressed just hope the days out are going to meet same standards. But feel in good hands sure use only reputable tour companies. Highly recommend.

Fab and Easy way to plan trips

Michelle T K on

United Kingdom

Great way to look for and book trips for multi city and country trips

Great

elavikchalk on

United Kingdom

Very easy booking experience 👍🏻

Usefull app

Tudor5517 on

United Kingdom

Good overall app. It will do with more filters, a sort button and an experience search function

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
40
Top Free
47
Top Free
47
Top Free
52
Top Free
62

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App Info

Category
Travel
Publisher
Viator
Languages
Danish, Dutch, English, French, German, Italian, Japanese, Norwegian Bokmål, Portuguese, Spanish, Swedish
Recent version
13.18.0 (1 day ago )
Released on
May 16, 2011 (13 years ago )
Last updated
8 minutes ago