Deliveroo: Food & Shopping

Excellent quick services 👌

Easy process to order ☺️ very efficient.

Food was received so late and it was rotten . I complained to Deliveroo who said it’s not their work and that I should call the restaurant number which they gave me. On calling the restaurant they told me they can’t find my Deliveroo order no #0407 anywhere and that I should call Deliveroo!

They don’t advertise the long process needed to get the discount. If you place your order before doing this, then you are no longer eligible. After the customer support was not at all helpful. I was unable to delete my account on the app too. It’s the worst ever. Don’t even try it

There are a few restaurants on the app that will deduct money from your card and not send any food because the restaurant does not exist! They will conveniently say that the order is on its way and has arrived to you but no calls, texts, no response from the restaurants themselves. Some people are running big scams on this.

That was amazingly fast even though I didn’t get one of the items that I really needed!! I’m still glad I used them!

Very Fast and efficient delivery! The riders are always so nice and friendly! It has made getting good food so much easier!

The person who delivered my order left the delivery at the front door, ignoring the fact that they are supposed to ring the doorbell. I contacted the manager and they kept ignoring me when I spoke about how the rider didn’t ring the doorbell, like how am I supposed to know the order is outside, what is someone took it. The manager has shown me how they don’t care about the customers as they did not give me a refund and they ended the chat on me. They won’t even ask the rider if they rang the doorbell or not because they know very well the rider didn’t ring the bell.

Ordered a papa johns pizza through deliveroo almost 2 hours ago and the delivery time kept getting later and later. Phone up papa John’s they said that no deliveroo driver has been assigned. Papa John’s tried to contact deliveroo and they can’t get through to them (of course). At the time of writing, I’m STILL waiting for my pizza and have paid for it. Do NOT order through deliveroo, because you won’t get your food.

This doesn’t translate well to takeaway. Portions are small and thankfully we ordered extra sauces for the curry otherwise it would have been dry. Nice food, tastes as expected just order more or you’ll be hungry