Terrible customer service!
The person who delivered my order left the delivery at the front door, ignoring the fact that they are supposed to ring the doorbell. I contacted the manager and they kept ignoring me when I spoke about how the rider didn’t ring the doorbell, like how am I supposed to know the order is outside, what is someone took it. The manager has shown me how they don’t care about the customers as they did not give me a refund and they ended the chat on me. They won’t even ask the rider if they rang the doorbell or not because they know very well the rider didn’t ring the bell.
