Deliveroo: Food & Shopping

Only after spending 30 min on putting together an order i was met with the requirement for a UK phone number that as a visitor i do not have.

Horrible service not apologetic and overall two hour wait for a restaurant 1km away

My first order got delayed 45 min. There is no option to cancel an order, in case of late delivery you would still be charged.

The person who delivered my order left the delivery at the front door, ignoring the fact that they are supposed to ring the doorbell. I contacted the manager and they kept ignoring me when I spoke about how the rider didn’t ring the doorbell, like how am I supposed to know the order is outside, what is someone took it. The manager has shown me how they don’t care about the customers as they did not give me a refund and they ended the chat on me. They won’t even ask the rider if they rang the doorbell or not because they know very well the rider didn’t ring the bell.

Ordered a papa johns pizza through deliveroo almost 2 hours ago and the delivery time kept getting later and later. Phone up papa John’s they said that no deliveroo driver has been assigned. Papa John’s tried to contact deliveroo and they can’t get through to them (of course). At the time of writing, I’m STILL waiting for my pizza and have paid for it. Do NOT order through deliveroo, because you won’t get your food.

This doesn’t translate well to takeaway. Portions are small and thankfully we ordered extra sauces for the curry otherwise it would have been dry. Nice food, tastes as expected just order more or you’ll be hungry

Very easy too use, better than just eat fr 🙏

Eo long deliber

You guys get me excited about 12 pounds off on my first order and assured that it will be calculated at my first order and it wasn’t so I feel tricked! It was my first and last time I use deliveroo!

I have a new customer voucher so I added that and it made my order £12, so when I clicked to pay my order suddenly my card declined and then it took off the voucher and made the order £20 pounds again. I tried it again on my sisters phone and it did the same thing, said my card allegedly declined and then took off the voucher making it £20 again. And yes I’ve checked my account, I have more than enough money to pay for it..