bunq

Easy to use and fees are great / minimal

UZAS! Nije moguce ulogirati se, korisnicka podrska ne pomaze… u z a s.

Too muc options to be payed,everything costs and has a subscription model,for me the worst app iv seen it makes you spend more and there is a monthly fee for keeping your acc,do nkt install search for alternativve.

The worst bank ever,they close your account randomly without explanation and they freeze your money for 4 months DO NOT USE THIS BANK,there are better alternatives.

I would recommend to anyone. Rather install Revolut or some other app. You lose a lot of money for transactions and it doesn’t allow any internet transaction. Every internet transaction I tried they rejected and I wasn’t able to approve even. Plus for a transaction of 40 euro they charged me 8 euro conversion fee

It doesn’t even want to open. Click on the shortcut, tries to open and then breaks. Reinstalling doesn’t help

was a big fan of bunq untill there were system problems on 2/1/2025. not only were my payments denied (so had to leave without shopping), but also later that day my account showed 2 entries: ‘denied’ and ‘reserved’. since i had tried to pay 3x (all denied), the cost of 3x groceries was niw reserved. trying to get help from Bunq did not help, since they ask me to get proof from the supermarket (what ofcourse does not go). and this where they caused the issue + have proof in their system that the payment was denied. extremely fustrated now & their helpdesk is useles!!

A lot of cool and usefull features like auto save and the budget insides, changing cvc numbers etc keep it up

Ik zie mogelijkheden in deze bank en de app. Doorloop moeiteloos het registratie proces. Ik heb nog geen abonnement hoeven kiezen en heb geen idee wat ik ga betalen. Kan gelijk aan de slag. Maar van mijn eerste storting is ongevraagd meer dan 20 euro afgetrokken. Hû? Nou ja, okee. Dus ik kijk wat voor abonnement ik heb. Blijk ik een zakelijk pro abonnement te hebben. Kan ik wel veranderen, maar dan moet ik de zakelijke rekening opheffen. De privé rekening blijft. Gedaan. Maar dan kan ik op geen enkele manier de ‘easy bank zakelijk’ optie kiezen. Support is er eigenlijk NIET. Ik kan niet eens een vraag typen. Er wordt al ingevuld wat men denkt dat ik vraag en dat is niet wat ik werkelijk wil vragen. Dus uit pure wanhoop denk ik: ik begin opnieuw. Dus rekening opheffen. Weg is mijn eerste storting van 50 euro. En weg zijn twee niet facturabele uren. Bedankt Bunk! Gaat lekker zo! Not. Dag later herstel ik mijn account in de hoop nu wel het juiste abonnement te kunnen kiezen. Gelijk een berichtje aan support gestuurd (het blijkt toch te kunnen) dat mijn 50 euro weg is en of dat gefixt kan worden. Zeker! We zoeken het uit. Oh ja? Inmiddels is het vijf weken en vier tickets later en heb ik nog mijn geld niet terug.

I’ve been a loyal bunq customer since 2017, joining in my early twenties. For years, bunq was an amazing, progressive bank with a beautiful, simple UI. But after eight years, it’s time to part ways. Lately, instant transfers don’t always work, even when opting out of delayed payments. The UI feels more cluttered than ever, and features like the stock tab can’t be hidden if they’re not in use. International bank transfers have also become a hassle, when trying to send money to a UK account, I had to confirm the recipient’s date of birth, which made the process unnecessarily complicated. When I reached out to “SOS” for help with suspicious transactions, it took two weeks to get a response. After all this time, I would have expected bunq to offer a phone line for urgent issues. I’m sad to leave, but I need a more reliable bank, one that gives me confidence that if something goes wrong, like frozen funds, I have a number to call. Insurance options would have been great too. I know bunq has started moving in that direction, but it’s not quite there yet. The “Bank of the Free” motto felt true for a long time, but recently, bunq seems more focused on following competitors rather than leading with innovation. I understand the financial realities behind that, but it’s still disappointing. That said, it’s been a great run, and I appreciate everything bunq has done over the years.