Broken in iOS 17
Works in iOS 16 but broken in iOS 17. Not good enough - long beta time window and iOS has been released officially now for quite a while. Poor effort Miele. I’ll take this review down when you fix it.
4 out of 5
863 ratings in Australia
Works in iOS 16 but broken in iOS 17. Not good enough - long beta time window and iOS has been released officially now for quite a while. Poor effort Miele. I’ll take this review down when you fix it.
I work in IT and can’t register a new account because there is a bug in the password fields. Miele is overpriced rubbish with poor test practices!
App was working well. Then it logged me out (after an update I think) and now I can't log back in. When I say "forgot my password" - it says it's sending me an email but I never get an email. When I try to reregister - it says this email is already registered. Frustrated...
App is consistently crashing on startup. It waits for some time when you open the app and then it crashes.
This is bad, very bad. The app logged me out and requested an update which I did. I can no longer use the app as it won’t move past the logo page, so now I can’t use the wireless connection to my washing machine.
Miele is amazing! The appliances, the customer service, everything! Danke vielmals!!!
To add a device requires the plate (sticker) on the device to be scanned, but the camera’s zoom is disabled in the app, and focussing on a narrow sticker doesn’t work. So in fact the scanner works on about 50% of appliances, the rest require the number to be typed, and the sticker is often not easy to see. The messages on the appliance may not reflect what is happening, for example the app says it’s working, but the appliance says “connection failed”…. After struggling through the connection process, any pretence of security goes out of the window when you discover that to add a second phone requires using the same user account! So every user shares the same password. Wow. Clearly they put zero thought into that!
Surely when buying top of the range products we could expect a seamless experience with the app. Not this time! Hopeless. I wish I could give it no stars.
This is app should be tagged Dumb Home! The fact that every single time I need to press a switch on my Oven to allow me to use this Smartphone app to control EVERY SINGLE TIME! Makes me wonder why they bother with it! Yes, I turn the oven off when standing in front of it and I need to remember that I also must turn on the ability for the Miele App to connect to it! DID I MENTION EVERY SINGLE TIME? What a pathetic excuse for a super expensive range of products!
Why does the tumble dryer needs to be turn to MobileStart manually before you can remote start? That defeat the purpose of using mobile, since you have to walk to the tumble dryer and turn the knob, you might as well start the dryer while you there
Chart
|
Category
|
Rank
|
---|---|---|
Top Free
|
|
34
|
Top Free
|
|
53
|
Top Free
|
|
56
|
Top Free
|
|
57
|
Top Free
|
|
74
|
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