Unreliable
Under iOS: Had to reinstall the app 4 times in 24 hours. Loss of connection with my hearing aids, unsuccessful reconnections.
1 out of 5
4 ratings in South Africa
Under iOS: Had to reinstall the app 4 times in 24 hours. Loss of connection with my hearing aids, unsuccessful reconnections.
It’s been months and the dev hasn’t released and update to this garbage app. Please let us use the original app. Is it possible to report this to Apple to get it removed from the App store?
App not working at all previous app worked with no problems. why change something if it was good ???
I am so frustrated with the way this app DOES NOT PERFORM in any way close to the Oticon On app. Can I still use that app and just take this one off completely!!! 🤬
Doesn’t connect then when it does it loses connection when charging even though aids connect iPhone no problem
This new app doesn’t work as well as the original one keeps dropping the connectivity and is very slow ,please repair or re Wright it .
Oticon Companion is a very bad replacement for the Oticon On app. It continuously loses connection with Bluetooth and takes a long time to reconnect compared to Oticon On. Please allow your customers to go back to Oticon On or PLEASE fix this rubbish app. The hearing aids are absolutely great and are let down by this bad Oticon Companion app.
Does not work as well as the previous App. Keeps losing the pairing to my IPhone. I have to reboot my phone to get it to pair again. Then sometimes only the left will connect. I have removed the app. Please reinstate the previous version. As the saying goes: “If it’s not broke don’t fix it” Terry
Most frustrating App! Constantly looses its pairing! Shows wrong battery status! Says 80% even without a battery in the hearing aid! No sound! A stupid developer!
Looses connectivity with my iPhone and needs constant pairing no good and old app not available
Chart
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Category
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Rank
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Top Free
|
|
19
|
Top Free
|
|
23
|
Top Free
|
|
25
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Top Free
|
|
25
|
Top Free
|
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32
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