Proton Mail - Encrypted Email

I love proton and have a family plan, on-boarded my father, was afraid he’d complain after being used to Apple mail his whole life… But no, he loves it! I guess it’s because wherever he logs in, it’s always the same, even on his out of support MacBook that now runs Linux. So, Boomer approved!

Ik wilde van Google af en heb een Unlimited Account op Proton Mail genomen. Na betaling van een jaarabonnement à € 119,00 ben ik vrijwel direct geblokkeerd vanwege verdachte activiteiten/violations. Daar heb niet eens de tijd voor gehad. Lijkt verdacht veel op een scam! Kortom van de regen in drup. Op mijn klachten wordt met automatisch gegeneerde mails gereageerd. Voorals nog niets gehoord op mijn verzoek op terugbetaling. Een gewaarschuwd mens telt voor twee: laat Proton links liggen!!

I use Protonmail for many years (paid version) and really support them and the thoughts behind Protonmail. But unfortunately I have to say that the email app on the iPad is very, very unreliable. Half of the times it does not update or simply gets stuck during loading new emails. Resulting in an empty screen. This issue is getting worse over the past year and I have contacted the helpdesk a couple of times. The not very helpful answer: we will inform development. Luckily I use Protonmail for my personal email. It’s still way too unreliable to use it for business. The app on the iPhone works fine, no complaints there. It’s just the iPad version. And yes, recent iPad and always latest OS.

After update, app was slow and lost my entire archive of 10+ years (that I imported from Google). No response from customer service. Very disappointed and frustrated.

Very disappointed by the recent spam notifications (last one I got was “Last chance to save big on Proton Mail”). ☹️ This is not what notifications are for! 0 ⭐️ Update: appreciate the response. I am not talking about email. I am taking about promotional app notifications, no email involved.

The app should use native iOS components

Het gebeurt meerdere keren per dag dat de app geen berichten laat zien bij openen. Dit kan langer dan een uur duren, waarna de app vanzelf sluit. Ook krijg ik regelmatig meldingen dat er een nieuw bericht is, wat dan vervolgens niet zichtbaar is. Berichten openen vaak niet. Al van alles geprobeerd. Opslag geleegd, prullenbak geleegd, app opnieuw geïnstalleerd, cache geleegd etc. Het maakt niets uit. Jammer.

Updated app, lost all emails.

Emails load slow and not readable.

Its logo and style looks good. But loading times of the inbox ( with just 3 pages) takes long. But the worst part and why I now leave proton is cause it cannot search in your mail. I migrated all my mails to it but its search is so limited and simply incorrect that it cant find mails. Also the “offline” function on mac where it loads all your mail cant do a proper search. So I have a mailbox where I cant find my important old emails. That is silly. The VPN service on the other hand could be the greatest I have had so far, if only it could work in China (biggest country in the world), which in some ways I also find very silly. Anyway Proton does an amazing job but not there yet for another 2 years at least. I didn't mention there is no word/excel processor which also again defeats its purpose cause now I have to download the document and use the “unsafe” microsoft/apple/google processor…and also double the cost